Customer Ratings & Reviews

Great service! Haven’t needed it but its nice to have!

Great receiver. I originally bought to use as normal but ended up installing it in our home theater system.

Always purchase the week squad protection for any electronics over $100. The service basically pays for itself, if used.

I love my Denon. The price for this model was amaizing.

Always a great idea! This policy has saved me on multiple items in the past.

Great coverage and highly recommend! Especially for big purchases

I've purchased perhaps 2 dozen laptops or desktops from Best Buy for my bankruptcy law office. I ALWAYS buy the extended warranty and service is quick and seamless and excellent. It's saved me a few sleepless nights. I tell all my clients who discuss computers to buy at Best Buy so they can get the maximum extended warranty.

Good protection plan for the value and it’s good to have just in case!

Outstanding guys with great attitudes. Unfortunately they dont always have all the answers. But they sure try. I know its frustrating dealing with mad and upset customers all day. But when you have 5,000 wrapped up in your entertainment system alone and also total home protection you would expect the products to work as described. Guess you have to take the good with the bad. Still waiting for my samsung Q60 75" to work properly after the main board and the panel has been replaced. Going on a month now....

I haven’t had a problem, so I really don’t know. Hopefully they will be good. Hopefully they’ll be way better than giving out gift cards on purchases.

Very necessary! Don’t get caught with your pantz down

These protection plans really save you! If you ever worry something is going to go wrong with your device, get these and sit back and relax knowing that whatever the issue is, Best Buy will take care of you!

Very necessary. Dont get caught with your pantz down

I use the geek squad to mount my speakers to set up my TV and even if I don’t have anything I just stop in and asked them a question they always willing to help

Just traded a Meta 2 i purchased 2 years ago for the new Meta 3. Protect your Purchases from the future, the unforseen and the inevitably of Newer better tech releasing.

This was great because I had an sub woofer with is protection package on it. All i had to do was make and appointment and drop it off at geek squad and everything was taken care of. I was great customer service. Just a head up make sure you also make an appointment to pick your product up, I didn't know that and people who had appointments had priority over me so I was stuck in the store waiting for a bit.

I bought this stereo. Works great with my speakers. Jave had no problems with itat all . Very loud pushes my 15 inch speakers with 10 in in the back

great receiver. great sound. great investment for the price.

As a long-time Best Buy customer who has also purchased warranty plans from other retailers, the Geek Squad plans are the most hassle free and convenient. Instead of dealing with 800 or online reps, I simply bring the defective item into a Best Buy and the problem is most on often handled immediately.

Always want to add protection plan to all my electronics it’s give me a piece of mind. Haven’t had to use it in a while but when I did they were able to replace my electronic with no hassle.