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Customer reviews

Rating 4.6 out of 5 stars with 3114 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,114 reviews
  • Pros mentioned:
    Service, Staff

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough good things about the Geek Squad service and the men and women who are dedicated for caring for your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Range Issue Solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cole showed up right on time. He recognized the issue right away, explained our options and offered a helpful recommendation when we asked for it. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dishwasher for the money. I really like the top shelf used for cooking utensils etc. Super easy to install and it's not heavy... the dishes are never completely dry but that seems to be the standard nowadays...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came back out and gave me new dishwasher after first one malfunctioned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the extended warranty on my samsung disheasher becsuse my lg dishwasher broke right after the warranty expired

    I would recommend this to a friend
  • Pros mentioned:
    Service, Staff

    Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were very efficient when putting frig into our newly remodeled kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fullfil Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with Range and Geek Squad able to provide services according with extended warranty. I got exchanged to a new Range because Factory Warranty exchange by product manufacturer and Geek Squad provided services and answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 yr protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't utilized service, but everything looks like it's squared away in case of any issues relating to my warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get the protection plan from Best Buy on larger priced items. However, their service sucks big time. I get transferred from one person to another. I set a date for service, they don't show up, even though they indicate via email the appointment is set, AND a phone call that they're going to be there between certain hours. Still a no-show. So beware! I finally had my Frigidaire 27-in wall oven door serviced. Photo is included.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where so far it been great service they where very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranties on all 3 appliances are very affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is a must have for me on all my expensive Best Buy purchases. So far no need to call.

    I would recommend this to a friend
  • Pros mentioned:
    Staff

    Rated 5 out of 5 stars

    Inflation insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad on everything to keep em running and smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is a must have for me on all my expensive Best Buy purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is a must have for me on all my expensive Best Buy purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is a must have for me on all my expensive Best Buy purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Staff

    Rated 5 out of 5 stars

    So glad to have this Warranty for our Samsung Stov

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful to have 5 years Warranty to cover our Samsung Range Glass top stove to replace the dashboard that there was flickering issue on February 2020. Brought the stove on December 2017 and added the warranty for it. Geek squad replaced it at no charge. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done right the first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every cent Geek squad are in a class by themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection is the best option when you buy a electronic devices.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent refrigerator and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It has a lot of room, no fingerprints show up if you touch the outside and the soft door close on the crisper is top notch. The LED back light on the inside is a huge plus.

    I would recommend this to a friend