Customer Ratings & Reviews
- Model:
- BT7215/49
- |
- SKU:
- 4820905
Customer reviews
Rating 4.3 out of 5 stars with 497 reviews
(497 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the effective vacuum feature, which significantly reduces mess during beard trimming. The ease of use and excellent performance are also highlighted, with many praising the convenient hair collection system and long-lasting battery life. Positive feedback consistently points to a superior trimming experience compared to older models. The overall sentiment is overwhelmingly positive, suggesting high customer satisfaction with the 7200 Beard Trimmer.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the idea of catching the hair it works well but it doesn't get hard to reach areas very well.
No, I would not recommend this to a friendRated 3 out of 5 stars
Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Xmas gift for a guy and although I did not use it, he seemed to like it.
I would recommend this to a friend- Pros mentioned:Hair collection, Overall performance
Rated 5 out of 5 stars
tried so many before
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.owned for about 2 months, and definitely my favorite trimmer yet. i have had a dozen of them. this one by far is the quietest and smoothest. the guard that adjust to the length you want, definitely helps with pushing the hair properly so it doesn't get caught as you trim which always isn't fun, and doesn't create low spots around your jaw line which is what i needed! the vacuum is crazy i love that thing! never used a trimmer with one before, and i'd say the label is on point "sucks up 90% of hair" the tiny bit that falls, falls straight down,not all over the sink and flung everywhere. a very very even trim with my coarse beard hair, as it also grows in every direction possible. the precise trimmer could be like 1mm shorter if i had to say anything, but super happy with it
I would recommend this to a friend Rated 3 out of 5 stars
I’ve had better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s precise but it’s a very long trimmer so it’s hard to get some angles on your face
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a middle of the line trimmer. Not a lot of features, but it works.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good, but not enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good, but not as you expected. I returned it.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not Very Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The shape itself is odd when you try to hold the trimmer. uncomfortable when using
No, I would not recommend this to a friendRated 2 out of 5 stars
Repurchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product works well. This is my second time purchasing this model and I would advise those interested in this model to handle the exchange of the different blade heads carefully. The tabs that hold the shaver heads break easily and replacement heads cost as much as the shaver itself.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hello Tracy,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco beard trimmers come with a two-year Warranty and an additional six months if you register your product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you, Tracy.
Rated 2 out of 5 stars
Kinda of sucks because it doesn't suck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had high hopes. Should have realized it wasn't going to be so good when the instructions said to try not to trim more than 1mm at a time. Catches some hair, but not nearly enough of it. A+ for the idea, D- for the execution. Beard trimming, hair-catching (and wife-pleasing) utopia is still yet to be found.
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok trimmer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was disappointed in the vacuum on this trimmer, but it’s ok
No, I would not recommend this to a friendRated 2 out of 5 stars
Ended up returning it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this beard trimmer but in the end, I returned it and went with the step-down Norelco and am much happier. First off the vacuum "system" is a total gimmick and barely seemed to work and second, the specific unit I had sounded like it was going to rattle apart... not impressed.
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesnt hold much of the hair. does an ok job...
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok Item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the item for similar cheaper item with the same features
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The razor does not pick up All hair. There is still a sink full
I would recommend this to a friendRated 2 out of 5 stars
Bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, the trimmer was not what we expected. I bought it for my husband to use to trim his beard and he was very disappointed that the vacuum feature didn't suck up a single hair and left hair all over the sink. Also, the head is very bulky
No, I would not recommend this to a friendRated 2 out of 5 stars
Not very good or convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum feature creates a mess and clogs easily. The cutting settings stopped lighting up two weeks after I started using. It is hard to trim the edges of your beard as well.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco Beard Trimmers come with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative so that we may quickly address these issues (reference this review).
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Rated 2 out of 5 stars
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The trimmer works well, however; the attachments do not fit well and the tabs that lock them in break easily. The attachments feel cheap and poorly designed
No, I would not recommend this to a friendRated 2 out of 5 stars
Decent performance but poor quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent while it worked, broke after 6 months of light use. Wouldn't recommend.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Quality Head Components
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well with occasional use for almost a year, then started to get progressively more useless. The variable height blade shield just keeps pulling out and exposing the blade and snagging facial hair. Not useful, nit fun, not enjoyable, and not good design. It's junk after less than two years. I won't buy Philips / Norelco again.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco beard trimmers come with a two-year Warranty and an additional six months if you register your product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Rated 2 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just doesn't work as well as a previous model and doesn't give me the control I was used to.
No, I would not recommend this to a friend











