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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 38 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use and performance of the 11.6" Refurbished Chromebook. Many appreciate its suitability for students and its value for the price. Positive feedback also highlights the laptop's overall quality and its effectiveness for online learning and schoolwork. The Chromebook is described as easy to set up and navigate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-38 of 38 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my nephews to use for virtual school!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Laptop quality

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, had for almost a year no issues at all with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came on time, my son use it for school works, so far served us well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a nice computer for the price I’m very happy with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value for the price. Was well worth it, and was very useful during the Covid-19 pandemic to do schoolwork.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these chromebooks, one for me and one for my granddaughter who is a distance learner college student. Both were easy to use right out of the box and suits our needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Broken plastic higes

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is truly amazing but the hinges recently broke on one side and I have to get it repaired but his laptop is perfect for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook for school.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -Well-built. -This is an ideal Chromebook for my sixth grader while she has to take her classes online. -Zoom and MS Teams work without issues. -The two USB ports are sufficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were just looking for an extra computer for Zoom calls, homework, etc. This fits the bill perfectly. It was extremely easy to set up and use immediately. We are very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good For kindergarten kid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for school work, there is a small scratch on the screen but no problem for $110.00.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and given as a gift shipped by Best Buy to receipient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy to set up. Great price and fast delivery

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrible lap top! We got this for our son for his birthday, he has only had this for a week today and it has already crashed! Did the factory restore and it crashed again right after! Also, the "free" antivirus that comes with this isn't compatible with a Chromebook laptop! We have now wasted money and our son is devastated! Called the helpline and they can't help because our son accidentally peeled off the serial number sticker on the back, so now were stuck with a laptop that we wasted our money on and our son is now without his birthday present! Awful!

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Dani,
      We are very sorry you are having boot issues with your Acer recertified Chromebook. These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the product. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need:
      844.433.8476
      [email protected]
      Best regards,
      Acer America acer

  • Rated 2 out of 5 stars

    Small but efficient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, efficient. Battery holds a charge. Good for taking notes for meetings.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Acer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this product it is no good for anything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died on me in a month!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working on to return it and see what happens next!

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Felix,
      We are sorry to hear this; we understand you returned your Acer recertified Chromebook, but PlanetROI who supports and services these devices would have been happy to help you with any warranty issues that may arise. If in the future you need assistance with an Acer recertified product please feel free to contact PlanetROI; contact information is included in the box with these products.
      We appreciate you taking the time to write this review.
      Best regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for my 13 year old. It has everything she needs for school and personal activities!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop I’ve had no problems with it since I’ve had it , always worked very well for me .

    I would recommend this to a friend
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