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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 51 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers recognize the 17.3" Full HD gaming laptop's excellent performance and smooth gameplay across various titles, praising its speed due to the SSD and impressive graphics capabilities. The laptop's build quality also receives positive feedback. However, some users mention that the device may overheat during extended gaming sessions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 51 reviews
  • Pros mentioned:
    Build quality, Graphics, Performance

    Rated 5 out of 5 stars

    Fantastic Quality and Performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the hunt for a decent gaming laptop, didn't want super cheap but didn't need the power of my desktop. Nice 17in screen and sturdy aluminum , also love that it has a 2.5 hard drive bay as I had a 1tb ssd laying around. Travels with me frequently, easy to put in a laptop bag or backpack. Runs MW and modern titles on ultra no issue, Its a 2060 so its perfectly fine for AAA games in 1080p for many years to come. I use it with a cooling pad, not needed but doesn't hurt!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Graphics, Speed

    Rated 4 out of 5 stars

    Arguably the best in its class!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a chance to use this for gaming and everyday use for about 30 hours and my first impressions are pretty good about this laptop. I did my research, and stacked the Helios 300 against some of the other mid-range gaming laptops and I found that this thing was the best value overall. And it lives up to that expectation for the most part. Note: if you’re considering this particular model, keep in mind it is NOT the latest model of the predator Helios 300. The newer 2020 variant has platinum accents on the rear vents, better thermals due to the xtra vents on the top of the keyboard and the power Jack located in the back of the body. These changes do make the newer variant the better buy. Pros: 1) 144 Hz screen is blazing fast and responsive. Motion while gaming and streaming is amazing. 2) Overall build is superb for this price range and the intel 10th gen chip and rtx 2060 combo in the $1200 price range is a PHENOMENAL deal! 3) Super easy to set up and configure. Also, very upgradeable if you want to expand the ram etc 4) comes with the 512gb SSD and also an additional 1 TB of hard drive 5) so far, the thermals and fan noise are very typical of what is to be expected in a mid range gaming laptop, and I will say this does not get as hot as a dell g7 or the asus models that are similarly priced Cons: 1) Keyboard. This is gonna be user preference but I’ve experienced that at certain times, usually when typing fast or playing RTS, high APM games, that the keyboard will miss some keystrokes. Other reviews also stat this as a minor issue. Also the RGB lighting could be brighter. The keys need to be pressed and depressed completely and at the center to register properly. I’ve noticed if I press a key on its edge, it sometimes will not register. 2) The screen’s very fast and has a great response rate, but it’s not the brightest or most color accurate if its class. I found the overall look of the IPS panel satisfactory but dull. To sum it up, you can’t go wrong with this configuration if you’re looking to get a reasonably priced gaming beast of a laptop. Styling is subjective, but I am a fan. It’s gonna handle just about any game or task you can throw at it but I would suggest to upgrade the ram to 32gb.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality
    Cons mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great laptop but with caveats...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for a few weeks now, runs as advertised. Runs WoW and WoT on ultra at 120-145 FPS no issues. As with other reviewers, it does run pretty warm when overclocking so a chill pad is a must. Fans can be excessively loud even when not doing a whole ton but as I use a headset it’s a nonissue. Speakers are on the bottom side so...use a headset. Keyboard RGB works pretty good, though colors could stand to be a bit brighter. Multiple ways of customizing system. Otherwise overall it’s a great system, no issues of black screens or powering off randomly. As noted in other reviews.... FINGER PRINT MAGNET. if this drives you up the wall...this might not be the laptop for you. Corners of the laptop could stand to be a touch less sharp but other than that built decent and sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Speed, Ssd

    Rated 5 out of 5 stars

    Solid fast and fits the bill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this on a 24 hour deal - needed a good laptop to allow me to do the stuff I do at home while I'm on the road - including video production. Really like the speed provided by the configuration... RTX GPU, 16 GB RAM, 10th Gen I7 - and also the 1 TB HDD that is NOT mentioned in the description. Believe I can also add a 2nd NVMe SSD as well. So very flexible. Feels very well built. But it is a 17.3" laptop... so it is very big. No regrets at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Nice piece of hardware. I'm happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my initial review after receiving the laptop. Ill post a follow up to this as I use it. First, physical aspect. Its a beautiful machine astheticly. The only thing I don't like is the mouse pad. The integrated click is annoying at first but I'm sure I'll get used to it. Fortunately I use a trackball mouse 99% of the time so this is not a problem for me. Some images show the side stripes on back of the monitor lighting up but I have yet to figure out how. The logo is a set color, unable to be changed from what I can tell. Second, windows...what can I say. I don't want Microsoft to know all about me so if you are starting this up for the first time and do not want Master Chief's admin knowing all, avoid connecting to the internet initially. This will allow you to set up a local account instead of the linked Microsoft account. If you did what I did and connect first, simply disconnect and click the back button a few times to return and set up locally. Once on the desktop you can connect to a MS account if you want. Third, it has a 500gb SSD and a 1tb HDD. The description doesn't mention this and the product page on Acer.com only mentioned there are a total of 2 slots for pci or sata3 2.5" drives. The OS is on the SSD. Fourth, software... there is a little bloatware but not a lot. Default settings aren't bad but the backlight is bright and the timezone might need adjustment. Predator Sense software makes it easy do modify the color profile, however, the PS software mobile app only supports about 6 models, and this isn't one of them, slightly disappointing. The app was last updated in March 2020 and comes with the latest version, or was updated automatically when setup was in progress. The windows updates aren't bad, 45 minutes max and I was ready to go. This is my first laptop purchase in a long time. I've had the same laptop for almost a decade and it worked well. I figure since it was also an Acer, this should last a while.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from 15 year old laptop. What can i say. Better speed, wifi, graphics. i love it. Is a little on the heavy side. I'm still learning what this machine can do. Best buy had best price at the time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent gaming laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It is a heavier one though. It runs smoothly, had a lot of memory, and processes everything so fast. I can adjust the lights on the keyboard if I want to "show off" ;) It runs games via Steam very fast. The Predator mode allows me to adjust the cooling fans and monitor the temperature. I can adjust the overclocking and other items in there as well. The keyboard has a number pad, which I need for work. The keys feel well-made and comfortable. Note: It makes a sign on sound when the logo appears when you first start it up, So be aware if you're hoping to start this up silently. Only downside, I use this a lot, so I would obviously like a longer battery life, especially when gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Black and Blue Beast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very nice quality laptop, with great speed, storage and a powerful GPU. I was pleasantly surprised to find there was a bonus 1TB hard drive in addition to the 512GB ssd. Everything renders fast. I use it for Blender and it truly feels like a portable workstation. The Keyboard's LEDs are customizable to be various colors and effects. The cooling system is more than efficient. Running fluid simulations for an hour barely made it warm at all. The quality of the materials feel premium and it's not that heavy considering how large the screen is. I love having the numpad as well. You can also customize the startup screen if you want. When it boots it plays a nifty sci-fi sound/jingle. All in all, I am very pleased with this Acer.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 3 out of 5 stars

    Could be better.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I would have expected better. It's a nice laptop and keeps up with all my needs but overheats a lot and I am not a gamer. I'm not running much on it at all. A couple browsers with a few tabs open. Also just weeks after getting it the keys started to wear so there are big white blotches on the keys where the black paint wore off. I can easily see which keys I use the most! Again for the price I'd expect much better from this brand and considering the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great value for a desktop alternative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and solid performer at 1080. Can run most titles at high and older titles at max fidelity and chugs along with no issues. Will run hot right out of the box, CPU is a little oven while the GPU stays cool. CPU heat is much more easily combated by undervolting and manipulating the turbo multipliers. Light adjustments will drop temps by 15C during gaming adding to some longevity.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Ssd

    Rated 5 out of 5 stars

    Great laptop with low DPC latency

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast gaming laptop, and has low DPC latency, which is why I bought it. The default power option makes it unnecessarily loud. It doesn't have to be, choosing another power option lets it safely run quiet, even while playing some games. I will eventually upgrade the RAM, and grab another M2 drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ssd
    Cons mentioned:
    Cooling

    Rated 4 out of 5 stars

    Awesome gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my boyfriend as a bday present and he loves it! I rated it 4/5 because it does get hot quick when you're playing games on it so we ended up getting a cooling pad for it, although it does have its own built in fan. I upgraded it to a 1 TB SSD and 32 GB.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this gaming laptop for my son who is doing virtual schooling at home. All of his school apps are moving faster and the amount of games he can play has increased substantially.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I’ve played Doom and the graphics are excellent. Also played Half Life on oculus and it’s been incredible. I just use it as a gaming pc but I’m sure it would be great for any other applications that require a fairly powerful pc. The only con I’ve noticed is that there are only three USB ports and one usb c port, but it does have a Mini DisplayPort and a hdmi.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is fantastic. Super fast and the graphics card is incredible. It can easily run all of my games on ultra settings.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Ssd

    Rated 5 out of 5 stars

    This Acer from Best Buy rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs great and is super fast. I run Autodesk Fusion 360 on it and listen to YouTube videos at the same time!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    OVERALL GREAT LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop. Love the performance. Battery life sucks but overall love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute BEAST!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I type this review from the native keypad while working from home with 12 Edge tabs open, VIOP connection active with traffic, multiple display array with background Youtube video playing in 1080p, all while playing in a full GTA V online multiplayer lobby! And you're not going to believe this but I'm doing all this at a maximum 82c!!! This is all stock, no Afterburner or Throttlestop or anything at all. This thing has genuinely just changed my life. Thank you Acer for creating the Predator line, this stuff is truly amazing for the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice laptop from Acer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this new laptop so far. Was slightly disappointed it was only 16gb ram but ended up upgrading to 32gb. Very fast and smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for about a week now, almost two, and sofar it has been amazing! it runs like a beast and handles alot of high end games like a boss. for some of those higher end games the fan DOES spin up (naturally) some people would consider it "loud" but not me it is up there because it does need to keep the laptop cool while running the high end game so it is understandable, and for me you get usedto it because this is a LAPTOP not a desktop so fan will speed up. Further more you can use turbo mode to keep it cool even more but be forewarned it will speed fans up higher/faster than they were originally for those games (I haven't had much need for turbo really, but have tested it out) over all, for me needing a replacement laptop for my old one, and wanting it to be suited for gaming but not ready to shell out the BIG bucks for the more higher end laptops, I am satisfied with my purchace.

    I would recommend this to a friend
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