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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 3.8 out of 5 stars with 5 reviews

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60%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Pros mentioned:
    Easy to use, Faster, Novice friendly

    Rated 5 out of 5 stars

    Good all around laptop for moderate use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my mom who wanted a faster and easier to use computer. She celebrated her 93rd birthday in April and we gave her this laptop as a gift. She is a novice techie and is doing very well with the device. She has learned to use the laptop to read/send emails, participate in Social Media - Facebook and Houseparty, use online apps, watch animal web cams and get information. She is thrilled to be able to operate the laptop on her own. She says it is easy to use, faster than what she had before and fun!

    I would recommend this to a friend
  • Pros mentioned:
    Office 365, Price

    Rated 5 out of 5 stars

    Really good laptop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop to work on from home due to Covid 19 quarantine. All the lower priced Acer laptops were out of stock, but this particular style from Acer was on sale at Best Buy. I think it's a really good laptop for the price I paid. And it offered Office 365 along with the laptop, which was on sale too. I highly recommend purchasing this laptop, it's a great investment for working from home.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this computer, great speed and very easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok, but I wish I hadn’t purchased it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I hadn’t purchased it. I am having a difficult time learning how to operate it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Keyboard, Random windows

    Rated 1 out of 5 stars

    Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cheap for a reason. The keyboard is the worst. Barely touch anything or try to use the mouse and random windows open. I'm going back to purchase a Mac

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Bmore,
      We are sorry to hear you are unhappy with your Acer 1 laptop keyboard/touchpad. This is not the experience we want our customers to have, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please fill out this form so that we can assist you:
      http://csapps.acer.com/prompt/?key=1f37c2de39f47bb067faa89ecefc01c94034b993
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

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