Customer Ratings & Reviews

The salesman was very helpful in finding a computer for a college student. Easy to use and should last many years.

Bought as a replacement for a Dell 2 in 1. Really pleased with performance and highly recommend it for the price.

Great laptop works smoothly I am able to multitask in and out of different programs the touchscreen is excellent.

Love this product, I accidently gave the wrong review for my first Laptop...this is the correct ONE! GREAT BUY!

great product everything works great, kids love the touch screen.

I bought this product for school. It gets the job done. Startup time is great and processing is fast.

To give it some context, my daily computer is a MBP. I also use different Windows laptops on a daily basis, including Surface Pro and standard PCs. At the price point, this Acer convertible Windows 10 is very good. At about 5 pounds is a bit heavy as a tablet but very comfortable as a laptop. The screen is 1080p and the IPS display is very easy to read, with excellent colors. At 1080p, it doesn't have the high definition of a cellphone but it's very good on a laptop. It's a bit reflective like most laptops or tablets with glossy displays. The hinges to turn it into tablet mode works very well, and feels very solid. Note that 1080p is a 'widescreen' and the laptop is more square, so it has a big black bezel at the bottom. The touchscreen works very well. I also use a Surface Pro, and for comparison, the touchscreen on this laptop works equally well. The outer shell is brushed metal anywhere that's visible with a plastic bottom. (Note that brushed metal is not smooth, it has a texture, so the armrest is also textured. This is different than on other laptops). The CPU is a current generation - 6th gen i5 which is very responsive. The video controller, intel 520 works very well with a 1080p screen like this. This model comes with 8 GB RAM that is plenty for most uses. The combination of CPU, video and memory are very good for a home computer. Very responsive. The battery claim is 8 hours but I find that 6 hours is more realistic with normal web and email activities. Specs-wise, my only concern is that is has a 1 TB hard drive instead of an SSD. The keyboard is interesting. Uses island keys like most current laptops and has good feedback. Keys are also backlight which is very nice (it seems to be either or or off, no dimming). The laptop comes with a full keyboard that covers all the length, including the numeric keypad. Took me a while to get used to because by providing a numeric keypad, the keys are slightly smaller, and the hands are not centered when typing because of the number keypad on the right. Overall, besides the smaller keys and slightly unusual typing position, typing on this keyboard is very comfortable. Eventually I'll get used to it but I wish it didn't have the numeric keypad. The trackpad is large and very responsive, with good click feedback. Connections: On the left, there is a power connector, HDMI, audio, two USB 3 ports and one USB-C, which is still fairly new and is a great addition. However the laptop cannot be charged with an USB-C port, it has the speed of an USB 3 port, and also doesn't seem to provide video out like Macbooks and others. Regardless it's very convenient that this port is included, as it's the new USB standard. One of the USB 3 ports can be configured so it remains on for charging a cellphone, etc. Is only distinguished by a small label. On the right side there is an USB 2 port, a memory card reader, power button and volume rocker. Find it a bit confusing that there is an USB 2 port instead of another USB 3. There is no ethernet port included like most 'home' laptops. The power charger is quite small and lightweight, however keep in mind that the power connector is very small and although I didn't experience any issues, it seems a bit fragile. Time will tell. The only video out option is HDMI, so unlike business laptops that have a displayport, HDMI is the only way to connect an external monitor. This is not an issue for home use but a consideration if it's used for presentations. Software: Acer provides some utilities that might be useful for some but didn't find I would use them myself. A McAfee 30-days trial is included, which I find it nags too much and and up removing. So there is a bit of bloat in the included software but nothing that cannot be simply removed. A major point of concern is that it comes with a 1TB hard drive that I find a bit slow. I would've preferred a smaller SSD instead, and would likely replace it in the near future. Also, consider creating an USB stick for a 'factory restore'. This is not included with the laptop. Since it's sold as a 'home' laptop, Windows 10 Home is included. Keep in mind that BitLocker isn't provided on Home editions so the contents of the hard drive is not encrypted. You'll need to purchase a Windows upgrade to be able to encrypt the drive. I mention this because my other computers are encrypted, which gives me some peace of mind if the laptop is lost or otherwise. Overall it's a great, fast home computer, which folds like a tablet and the touchscreen works very well.

Purchased as a replacement computer. Does all that we need to do

Worked perfectly right out of the box. I went on line with my wifi, logged in with my Mircosoft ID, let it update, then have had a wonderful experiance.

The weight of the laptop is great for carrying around on campus

touchscreen is great, love the menu that pops up on the desktop

Great laptop. Perfect for my daily tasks and it's smooth and quick access to the internet.

Great laptop. Fast, Screen size good for graphical applications, crisp image. Acer customer support great.

Based on many good reviews, I decided to buy this laptop as it fits my needs for using MS Office, checking emails and searching the web. The laptop is sturdy, but quite heavy. Start-up is slow, but gets faster afterwards. Overall, it's good for the price with Best Buy student discount.

This is the second Acer computer I have purchased. I like the fact that it has a touch screen and by simply flipping the cover it becomes a tablet.

Simple to use great price would definitely purchase again

This laptop hits every target except the hard drive. I put a 256GB SSD in it and it runs like a dream.

This laptop is amazing it handles all of my day to day activities with easy,super slim and portable.

Love it! very user-friendly, especially for someone like me who doesn't know a lot about computers.

Light weight and easy to use. Great value for students.