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Customer reviews

Rating 4.3 out of 5 stars with 144 reviews

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83%
would recommend
to a friend

Customers are saying

Customers are positive about the Aspire R 15's performance, touchscreen responsiveness, graphics quality, and price point, with many praising its excellent display and speed. However, customers are negative about the slow hard drive, citing it as a significant performance bottleneck. The fan noise also received some negative feedback. Positive comments also highlight the lightweight design and good speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-144 of 144 reviews
  • Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied overall but it’s doing slow. Sometimes it is doing stop automatically.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    So disappointing...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a student, this laptop was purchased for schoolwork and to play The Sims. Associates told me this laptop was more than what I needed to perform these task. This past week was my third exchange of this laptop. It works slower than it should even with the type of hard drive it has. It's annoying and both store associates and customer service have no answer for me me. I think I might giving up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse Speed Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this on January 9th of 2017, First thing i do is start the computer up for the first time ever, slow slow on every process, waited about 10 - 15 min for it to start, then it finally started i tried using the internet everything start to slow down and freeze up on me, this got to be the worst laptop i ever bought going to return it tomorrow on January 10th of 2017, Either i got a bad one or this laptop just suck.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Sorry to hear this; we understand you returned the Acer laptop but we would have been happy to provide support for you. If in the future you need assistance with an Acer product, feel free to contact support from the info posted at http://www.acer.com/ac/en/US/content/service-contact Acer

  • Rated 1 out of 5 stars

    Very slow, it is not 15.6

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I missed the date to return it. The computer is super slow. It takes forever to open new files. The screen is larger than 15.6 and the device is heavy to carry on.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      This is not the experience we want our customers to have. We would like to help you get this resolved. Please fill out this form so that we can assist you:
      http://csapps.acer.com/prompt/?key=58244e822a8ce22e78192e3b60020fa4ab3bef8c

      NOTE: This is a one-time URL specifically generated for Maca. For others needing assistance, please contact Acer: http://www.acer.com/ac/en/US/content/service-contact. Thank you. Acer

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