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Customer Ratings & Reviews

Your price for this item is $126.99

Customer reviews

Rating 4.1 out of 5 stars with 13 reviews

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85%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Chromebook 315 15.6" Refurbished Intel Celeron N4020 1.1GHz with 4GB RAM and 64GB FLASH. However, some customers have experienced issues with the charger cord breaking after a short time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Rated 5 out of 5 stars

    Chromebook benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color, light and mobile, easy to access, and amazing features such as audio

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap, but passable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being my first Chromebook, I was a little surprised by how little this does off the shelf. It's basically a phone in the chassis of a laptop computer. If you want it for Google Docs, a browser, and not much else the price is absolutely right. If you're looking for a laptop, you're going to have to put in more work to make this work for you. Also, while it comes with a basic travel case it does not come with a charger, which surprised me. I'm used to laptops coming with a bulky charger. This needs a USB-C cable to charge it, just like a phone would. Charging is slow if you're not using a high wattage charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very good computer to use. But i have a Canon pixma MG3620 that my computer does reject. My acer chromebook 11 also rejected it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Chromebook, Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to beat for price, quality, and performance for a simple Chromebook. We have bought 4 of these to help others with simple computer needs. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for older people too!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 85 year old mother. Loves the ease of use and virtutally plug and play setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very nice and fast the purchase for my daughter is vey happy she loved

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For refurb it didn't seem it was inspected well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice body, liked it but the charger cord broke after a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m very surprised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for college, and no problems! No broken pixels! The battery it’s over the 12hour limit. It charges less than an hour and it comes with a case for the laptop. Best deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use it often but when I do it gets the job done

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is ok for the money but I recommend spending a little more and get something a little better.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Kerry,
      We are very sorry to hear that your newly purchased refurbished Chromebook did not meet your expectations. We are constantly working to improve the designs, and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. If you need any assistance with your Chromebook, don't hesitate to contact Planet ROI who provides support and service for the refurbished products.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    charger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    how do you charge this thing LOL. i out the charger in and nothing is happening. no light indicator, nothing .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy doesn't care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got the package as my mail was stolen Best Buy didn't care about me and never gave me a refund. They could have at least given me a code for best. Buy credit to my email I won't. Be buying from Best buy ever again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Used laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
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