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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 281 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers frequently mention the Chromebook Spin 514's touchscreen, ease of use, and long battery life as significant advantages. Many appreciate its affordability and lightweight design, making it convenient for various uses. However, some users point to performance limitations, particularly with RAM and storage capacity, as potential drawbacks. Concerns were also raised regarding the lack of an HDMI port in some models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 281 reviews
  • Rated 5 out of 5 stars

    Great Chromebook for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two Samsung Chromebooks before I purchased the Acer Spin 514. I have to say that this is the nicest Chromebook I've ever used or owned. It's much bigger in size, and the screen is much larger than my Samsungs. I really like that my keyboard is a lighted one, and this is also my first touch screen. The battery seems to stay charged for quite a long time, and it has a faster speed than my other Chromebooks!

    I would recommend this to a friend
  • Cons mentioned:
    Performance, Ram

    Rated 1 out of 5 stars

    Not a Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the worst computer I’ve owned. This is my second Acer Chromebook and loved the first one, but this is a dud. I’ve had this model for 6 weeks and it’s already frozen and shut itself off twice. When it is running, it’s very slow, takes a long time to start up, and can only handle a few tabs open at a time - even if those are merely word documents. I wish I could return it.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear kbert2,
      We are sorry to hear your Acer Chromebook is not functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Buy for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for the price. You can't do better for twice the amount.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sick af

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first laptop and I gotta say I love it. Battery life is great. Would recommend to friends family. Backlighting on keyboard is pretty cool

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Acer Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Acer Chromebook...the movies on Netflix are even clearer than on my laptop...I use it all the time...

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 2 out of 5 stars

    Ugh.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy for anything being basic use. Writing a paper for school? Okay. Watching videos on YouTube etc okay. But anything that puts the least bit of strain on the machine causes it to hang up - literally even some webpages. And not adult pages either (ironically those tend to function just fine) but I digress. I was researching a psychological subject and an simple psychology website makes it freeze. Anything like the app Canva which creates fancy documents will not run well. So yeah, two stars. I was gonna give it one but I thought I was just being petty. Nice screen. USI pen compatible. But for the love of God - get something worth more Ram.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Kswift,
      Thank you for taking the time to leave a review regarding the purchase of your Acer Chromebook. We are sorry to hear that the product peformance is not meeting your expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      Regards,
      Acer America acer

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My son really ikes it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for son. He says it does what it should, and he really likes using it. So, it's a successful purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Budget Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome budget laptop for simple tasks ie Youtube, Social Media ext. would be GREAT first computer for kids

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Veing someone that is not technically proficient, I am very happy with this Chromebook

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Chromie Homie.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, easy to work with, and intuitive. My first Chromie.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to use this computer as it is easy to learn. I has multiple functions that can match my work.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Powerhouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! This is such a great Chromebook! It has everything I need to do any task. The speed and graphics are top notch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice 14" chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, but the chromebook is a bit heavier than I was expecting. Nice feature is being able to link it to my smartphone. The manual is available online.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Acer chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for last chromebook and is much improved.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Inexpensive but quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is pretty unbeatable. We're really only using it for web browsing and emails. Can't complain!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly good (from a MacBook Pro person)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a Mac but surprisingly good (and much cheaper). If you’re looking to web browse, write papers, Excel, PowerPoint, email and other office / high school type work, this is a really good option. 5 stars if you use it for these use cases. Would not recommend for power users (application developers, virtual machine users, gamers, photographers). At this price, the touch screen is a nice touch. Have not had it long enough to attest its durability and longevity.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    nice chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fast and responsive touch screen 2in1. Have been using it now for several months and no problems yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time and very easy set up. This will be a great laptop for my middle schooler!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It functions well, as Chromebooks do. When I opened it for the first time, all I had to do was enter my Google password (no, I'm not going to tell you what it is!) and all of my Google Chrome items were there, from bookmarks to programs. The display is very nice. The volume is adequate for my defective hearing. It has a long time to end of automatic updates from Google.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the ease of use the chrome book has, it really eliminates the unnecessary apps and it really appeals

    I would recommend this to a friend
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