Customer Ratings & Reviews
- Model:
- UM.HE3AA.P01
- SKU:
- 6481085
to a friend
Ordered 3, All broken on arrival
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy should be ashamed of their refurbishing process. I ordered 3 of these and not a single one was in acceptable condition. The first one was the most promising, everything turned on, picture was good, but there was no audio. The second one shows no power when the power is plugged in, so it's completely dead. The third one is the worst, being physically broken. The power button/joystick was completely broken off, and when plugged in, it also had no power. It is obvious the refurb department doesn't actually exist, it is just a reboxing department...
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Zach,
We are sorry you are unhappy with your Acer recertified monitor. These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the product. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need:
844.433.8476
[email protected]
Best regards,
Acer America