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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 623 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the Nitro 5's performance, graphics capabilities, and backlit keyboard. Positive feedback also highlights its price, display, and storage options, along with its sturdy build. However, some users note that the battery life could be improved, and that the fan noise and heat generation are potential drawbacks. The weight of the laptop and the sound quality of the speakers also received some negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 623 reviews
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    one of the best purchases I have made

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has very good graphics, the games look of very good quality, it is very fast, you can work comfortably on it and it allows you to be very versatile, it does not make much noise and the battery lasts a long time, it has very good loud and clear sound, it recharges very fast too

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard, Performance

    Rated 5 out of 5 stars

    Coloring Gaming Beast

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my gaming machine and the light up keyboard is an added cool bonus. Runs perfectly with no lag playing Diablo 3.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent laptop, no regrets with our purchase.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Bought for our son for his birthday last year. After year of using it, still going strong. Final fantasy xi,xiv, league of legend, mine craft, Roblox, and many emulators as well as other games, it has handled like a champ. It’s a gaming laptop with an rtx card, don’t expect hours of game play without plugging in.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Bang for the buck gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point alone i would say acer’s doing a very great job at that. Everything runs smoothly but i’d recommend downgrading to window 10 instead of 11 because 11 can look a bit outdated. Games like valorant it runs smoothly at around 150 fps and 100 fps for dota 2 at max settings . 11/10 for anyone looking for a starter gaming laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer ever!! My son uses it daily and he loves playing all his games on it. Processing speed is is super fast and works great with all his games

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 5 out of 5 stars

    Awesome Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, fast gaming laptop. Beautiful display. Runs as well as (maybe better than) my gaming desktop. So happy with it, would definitely recommend if you are in the market for a gaming laptop. Note that the speakers aren’t great, but that shouldn’t be an issue if you’re using a headset like most gamers do.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Money Well Spent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has everything that my son was looking for in a gaming computer. The colorful keyboard and large screen are his favorite features. I can personally say the keys/keyboard is very durable. The battery does get really hot, but so far hasn’t been an issue. The price was great for the quality. Will buy another if/when I have to.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good laptop the graphics is amazing and the cpu is really fast no lagging the only problem is the battery dies really fast probably cus the graphics resolution but overall really good gaming laptop and i also use it for work it has everything Microsoft that you need

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Great computer. Fast and fun.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. I don’t do gaming,I use it run Pro Tools and record music. It runs smooth and fast. Easy to upgrade. I have installed 2 additional SSD’s. The 2 fans are just a little loud, but you can make adjustments using the app.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best budget Laptop in my Opinion!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a single issue runs amazing and it even runs the majority of games I play. I would 10/10 recommend this if your new to pc gaming but dontcwant to spend the money on a full blown desktop set up yet! Absolutly amazing product!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery life, Heat

    Rated 4 out of 5 stars

    Excellant graphics, but boy does it heat up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As stated in the title, this laptop can handle nearly anything you throw at it graphically. Sims 4 with 1000 mods? Sure! Fallout 4 with 90 heavy duty mods? Sure! Runs smooth as butter and fast as lightning, starts up in seconds. But be warned it get's HOT. That and it absolutely starts to lag off the charger, and lasts upwards of an hour off of it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beautiful machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a lovely laptop! I've had it for almost a year or something like that and it's had no problems at all and runs like a dream!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Plenty of muscle to run Adobe Creative Suite.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continual creeping elegance in Adobe Creative Suite brought my old computer to a crawl. This seemed to have specs which would allow things to run rapidly. It did not disappoint me. The one drawback for some might be that the battery life seems to be a bit over two hours . . . then again, this is doing a lot more than a Chromebook, and I seldom use computers far from an outlet. With its solid state memory it boots up faster than any other machine I have ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Acer Nitro 5 Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    processor is fast and I purchased this model for the Intel processor and the memory but the battery life is very poor, 5 hours maximum at best even when the laptop had a full charge. I was very disappointed in the battery life of this laptop. I am not a "gamer" but required a fast processor with good memory. I was also disappointed in the 512 MB hard drive and am looking to replace it with a 4 or 8 TB hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    A good laptop with a budget!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the laptop specifically to edit with Davinci Resolve which is a video editing software. The laptop does a perfect job processing everything I need for the software to run smooth along with the graphic card.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with it. Happy to buy. Solid build quality and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Great quality, beautiful display

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the size of the screen and the graphic quality. It runs smooth for extended periods of time, does every task needed, and the customization on yhe keyboard is really neat. The only downfall is the location of the charge port being on the very back.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer, so fast and sleek! The charger cord is also relatively long, which is a constant problem with laptop chargers. It doesn’t last long on battery though, which is expected for laptops. Definitely make sure you have the charger close by!

    I would recommend this to a friend
  • Pros mentioned:
    Ram, Speed

    Rated 5 out of 5 stars

    Great Budget Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this open box for $249 with a 12th Gen i5 processor and RTX 300 Ti GPU and 16GB RAM. Can't get a better deal.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent Laptop w/ Good Graphics Card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only real issue is that it gets sooo hot. Invest in a very good portable cooling unit because this thing gets crazy hot and I'm always worried it will overheat. I only use it for work and minor gaming (League of Legends). It runs smoothly and has good graphics but, when I tab out of the games I get disconnected from the server (which never happens when I use any other laptop or desktop). Overall really affordable compared to the other options with similar graphics cards.

    I would recommend this to a friend
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