Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $545.99
Clearance
The comparable value price is $779.99

Customer reviews

Rating 4.5 out of 5 stars with 99 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the Nitro 5's strong performance, especially for gaming and work tasks, and appreciate its price point. Many also enjoy the keyboard and the high refresh rate screen, enhancing the overall user experience. However, some users report that the battery life could be improved, and there have been a few reported issues with the graphics card.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-99 of 99 reviews
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was awesome! My computer is just the one I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer Nitro 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop. We got it for our son and he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer pc

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality product. Display is very high quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mp

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my grandson. He loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop for the price. Games plsy smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son’s 13th birthday and he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nitro 5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product would order again from Best Buy!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good Product, Bad Model

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate to be that guy, but I'm disappointed. This is an amazing laptop and has potential, but Best Buy didn't send me the model I purchased, so I had to buy one in-store (they eventually sent the original a week after I called to cancel that order). The in-store one worked perfectly for three days, then broke right as I left the country. Motherboard issue. I'll update this review when I get back and get my third try at using this laptop.

    I would recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Zest,
      Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. When you return, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      Regards,
      Acer America acer

  • Rated 3 out of 5 stars

    So So entry-level gaming laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected from a gaming laptop. Screen quality is the best attribute. Memory is extremely low.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Plan on using headphones.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is complete trash. It is so hard to hear over pretty much any other noise in the room, like my fan.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for games

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good laptop was able to download plenty of games all right but it keeps shutting off randomly in the middle of the games and it constantly restarts when I’ve looked up for plenty of answers but apparently this has been happening to others as well. It’s good for everything else but games

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Someone,
      We are sorry to hear your new Nitro laptop is shutting down during use, and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      We appreciate you taking the time to write this review
      Regards,
      Acer America acer

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Speechless. It's unbelievable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first glance when I came to the store I was skeptical of the price. I went to check one of the cashier if this was new or not. Turns out, it is new! And I can't believe what i got with this spec. Without exaggeration, I would recommend this laptop for your daily necessities!! Since I got this for $699, I believe that this was a really good deal. Just come to think of it, you would get 144hz refresh rate, with gtx 1650 and i5 11400H (which what I got). Pretty much this is just beyond extraordinary for those who are in tight budget. Trust me, this beast is on a whole other level. It also fills in every criteria specifications for this as well, such as performance and battery life. But, considering that this is a gaming laptop, it will obviously have no more than 4 hours of batter life, but also varies on the individual task. But, please, from my regards, buy this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best budget friendly gaming laptop you can buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a friendly budget gaming laptop in the price range of $700. This one is by far the best one. It has (2) m.2 hard drive slots to set up a raid 1 to get even more speed. It run super quite. Most games in the year 2021 will run smooth with medium or high. I was surprised it even has a USB C with display output. The screen resolution might not be crystal clear and bright like the higher range laptop but the 144hz refresh rate is amazing. The sound is not the loudest but it is good enough. I would recommend this to anyone that need a budget gaming laptop. I'm very happy with this laptop and hope it will run for a long time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Audio issues

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly has audio issues, but besides that it's a great computer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broken i recivved it and it was malfucntiion and couldnt return t

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear New1,
      Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro laptop. We are sorry to hear that the product condition did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      Regards,
      Acer America acer

  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    14yr old

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop ! My son had been asking for one. I didn’t want to get him a super expensive laptop just incase he did not take care of it and so far he loves it and keeps up with his gaming and coding

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    Fair laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be fair, This laptop is ok if you want to do some low level gaming. you wanna play Fortnite or Minecraft. It's okay for that. But the chances of you getting to play AAA games like cyberpunk and Any COD game. It will crash and have long term over heating problems. so use it at your own cost.

    I would recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Theodore,
      Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Starter gaming computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Purchase for my 12 year old start up gaming computer. He is thrilled.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fail battery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the day Black Friday I bought nitro laptop I was really thrilled to get it ready to setup when I got home I was open everything I press power button it’s didn’t turn on I’m was like that fine it probably just to charge it when I plug in the charger nothing I plugged it in all the way or even pressing nothing I was so disappointed with this laptop unplugged and reattach to it all but nothing I was literally was mad so I highly recommend to test it first before anything if happens to you

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hi ArchShadow,
      We are sorry to hear you are having trouble with your Acer Nitro laptop and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      We appreciate you taking the time to write this review
      Regards,
      Acer America acer

Sponsored