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Customer Ratings & Reviews

Your price for this item is $769.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.5 out of 5 stars with 92 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the Nitro 5 gaming laptop's performance and its value for the price. Many also enjoy the keyboard and screen resolution. However, some users find the battery life and VRAM to be insufficient, and a few have noted that the fan can be noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-92 of 92 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good I like it a lot, one of the best options ever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop, just wish it had a larger screen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    acer nirto 5

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well. lower end of the gaming spectrum. value for money is decent.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fair for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics card was not enough for future games, sadly it has been returned.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery in the Acer nitro 5 I bought is bad. It won’t hold a charge for over an hour.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Joe,
      We are sorry to hear you are having trouble with the battery in your Acer Nitro laptop and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      We appreciate you taking the time to write this review
      Regards,
      Acer America acer

  • Rated 2 out of 5 stars

    Mediocre Gaming Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly not worth the money. If you're looking for a good gaming laptop/pc save up the extra for at least a 3060. Love the aesthetic of it though.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Died at 1 year and 7 days since purchase.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? It did its job for 372 days then the motherboard died. Best Buy said to contact Acer. Acer said, too bad, the warranty was for a year. To say I'm disappointed does not begin to capture my disgust. My son (for whom this was a Christmas present) is heartbroken.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not recognize any headset and when we realized it, it was already too late for return!

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hi Evan,
      Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro laptop. We are sorry to hear you are having trouble with connecting your Bluetooth headset, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Not fast enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this should be performing better. This is not fast enough.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Jennifer,
      Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro laptop. We are sorry to hear that the product did not meet your performance expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      Regards,
      Acer America acer

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    2024 updated

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hace befen 5 Heras and its still very overpowering and top performing the last top games Of 2024

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    $1500 PC to this...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is really solid. I wanted to transition from playing on a desktop with a 2070 Super + i9 9900k to something that I can take with me on the go. This laptop can easily run fps games like fortnite at 240fps+ using competitive settings, similar to how my $1500 desktop could, I will say though, while the display is still nice at 144hz per second, if you plan to use a laptop for playing competitive games and want a more fair playing field, consider pairing this laptop with a separate gaming monitor that has a high refresh rate and fast response time, closer to 1ms. Being new to gaming laptops and after doing a little research, I discovered that most laptop screens aren't capable of having extremely low response times like a lot of higher end gaming monitors have nowadays. This will cause games to feel laggy even if you are on the best internet and have all of your settings optimized. I think once manufacturers figure out how to get laptop monitors to have a 1ms or lower response time, gaming laptops will be a more viable option for people wanting to be able to compete at the highest level in video games conveniently on the go. With that one limitation aside, everything else about this laptop checks out. I'm pretty happy with the performance of this machine and I'm glad I have something that I can take with on the go if I want to move or travel and still be able to play video games with a pretty solid experience. Thanks acer for selling this solid laptop with good specs for a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lo mejor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Casi 3 años y no ha fallado nunca, de las mejores inversiones que he hecho

    I would recommend this to a friend
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