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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 197 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the Predator Helios 18's performance, large screen size, and graphics capabilities, frequently praising its smooth gameplay and vibrant display. Positive feedback also highlights the keyboard, cooling system, and build quality, describing it as sturdy and well-constructed. However, some users note that the battery life is a drawback, and the laptop's weight may be a concern for some. Overall, the positive aspects appear to outweigh the negative for many customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 197 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good for art student too!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need for a gamer AND art student! She loves it and can do everything she needs to do for digital art stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best laptop so far

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming computer. Haven't found a modern game it can't run. Absolute powerhouse. Ntm, it's sleek and the entire case is metal.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Computer. Good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, performance is there, wife thought the fans were a waterfall because of how loud they were but I take it as them being higher output. Hard to find a laptop bag for it but the display is huge and I love it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Acer predator

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance laptop for heavy duty gaming. Worth every dollar spent

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Sick

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming and perfect screen size. 10/10 recommend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very fast and looks great, flashy with all the colorful lights, I use it mostly for creating blueprints but when I'm needing to make a quick search, this pc is quick.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Big power for good money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic machine. If you can find one in stock it's well worth the money. The display is par non and it's more than powerful enough to play anything you throw at it on ultra settings.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worked like a dream out of the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked exactly as needed right out of the box. Use for a special scenario, bike race finish line cameras, and did everything we needed after a different computer was having issues.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Heavy and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the size of the laptop, its design and image, the battery lasts 6 hours. But it is very heavy, difficult to move and

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is excellent; fast and powerful. Has good speakers and battery life, screen is beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this laptop for about one month. The processor speed is good along with the screen size and clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer using my Best Buy credit card. I use for gaming with my friends and it games great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Buy this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Quick, seamless, supports my gaming and general needs. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Wife loves it and works much better then the one we replaced.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance for the price, and while battery life is pretty dismal while playing, thats no surprise. It does charge very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good laptop for Gaming and streaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop runs good when playing the game and having obs/streamlabs open at the same time. Lights and the huge screen, AMAZING!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some misadventures in transitioning to a new OS and moving data, but really enjoying the upgrade in speed and display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen, great perfomance, affordable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from 17.3” screen laptops years ago to 15.6” ones recently but am finding its too small to read things online unless increase the font size. But these smaller ones had the other specs I wanted like GPU, storage capacity, etc, so ganes were great in them. Then i saw this 18” Acer on sale, it was a done deal for me. Games are great. Reading online is a breeze at 100% zoom. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Randy’s review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. The picture is so crisp and clean and the fan’s barely turn on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an avid gamer and all I can say is it performs even better than advertised. It handles challenging applications with ease and provides advanced gaming for those at the entry level or at the professional level. It’s just simply a powerful device with great graphics and with great cooling system it seems like you can play forever without the worry of overheating

    I would recommend this to a friend
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