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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 197 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the Predator Helios 18's performance, large screen size, and graphics capabilities, frequently praising its smooth gameplay and vibrant display. Positive feedback also highlights the keyboard, cooling system, and build quality, describing it as sturdy and well-constructed. However, some users note that the battery life is a drawback, and the laptop's weight may be a concern for some. Overall, the positive aspects appear to outweigh the negative for many customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 197 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Solid System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop with a great screen. Runs the apps and games I need perfectly, and the sale was great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Blazing Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it that much, yet,but it is the fastest computer I ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good , have been playing rust and squad on it . Runs great, fps is high and looks amazing

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Big screen, good return.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid computer that's been responsive to all gaming and work needs. Screen is a monster.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Computer Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got exactly what I ordered a mid-high level gaming computer.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Lapto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best quality best graphics thank you so much I love it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming laptop with good specs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with the purchase! Lots of studying but I landed on this one and am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, graphics are good it’s fast, it doesn’t get too hot and I love the big screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good performance at fair price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Lower pricepoint of performance laptops. Great for work or smooth gaming. Love the big 18" screen. No performance or quality issues. Like the Acer button monitoring and config tools. Only wish it had a beefier gpu than the rtx 4060, but just a wish. It has handled anything thrown at it, so far, and is levels above my previous laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen size and picture quality. No issues so far with lagging while gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gaming computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great power! Better than the Alienware one that broke after a year.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a very powerful and gaming on it was with ease very ideal for gamer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    think of it as a portable desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty fantastic laptop. I couldn't be happier. The size could be a drawback for some (it really is beastly...other reviewers aren't exaggerating), and i'd recommend searching for an appropriate bag right away if you intend to go mobile frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compare it with everything else out there at this price point and then you will back to buy. This is my second Acer Predator. The first one was so great I had to have another. Run the specs against MSI, Alienware, etc.,,Compared to my older 17” Predator this one is also a pound or 2 lighter. Impressed once again Acer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some issues with the software but the laptop itself seems fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer science and engineering students have been working hard

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    100% recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent. super fast I can edit my videos with good quality

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the the touch pad and overall the power and quitness of this laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two far more expensive Alienware gaming laptops from Best Buy first & both had to be returned due to defective screens. I decided on Predator on a third (and cheaper) attempt and it works great! No faulty screen issues finally.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Mid tier gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mid tier gaming laptop very fast and affordable recommend.

    I would recommend this to a friend
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