Customer Ratings & Reviews
- Model:
- PH315-55-70ZV
- SKU:
- 6504563
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Predator Helios 300's performance, graphics capabilities, and build quality, frequently praising its excellent cooling system and smooth refresh rate. However, some users point to the battery life and weight as potential drawbacks. The keyboard and display also receive positive feedback, while concerns exist regarding storage capacity for some users.
This summary was generated by AI based on customer reviews.
Love this laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. Does the job and then some! Love it!
I would recommend this to a friendMajor issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is not usable while playing a game. After playing for a little bit it all of a sudden goes to a snow screen. In addition it was extremely loud. In additon the motherboard was replaced and it stull does not work after just having it leas than than two months.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear David,
Thank you for taking the time to leave a review regarding the purchase of your Acer Predator laptop. We are sorry to hear that the laptop is displaying an abnormal screen and we want to work with you to see how we can help improve this experience. If you will please call 1-866-690-4549 and reference your review, we can help address any problems you may be experiencing.
Regards,
Acer America
- Pros mentioned:Graphics
Laptop returned
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop sound started messing up and glitching after just a couple hours of play but the graphics and everything worked well and then I returned it and then the store took forever to retrieve a new one store service sucked.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Halo,
We are sorry to hear that you decided to return your newly purchased Acer Predator laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Disappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor customer service! I thought buying from this place would be better than Amazon. Nope
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it and just after one month of using I’m a bit upset I did not get the warranty. The screen went black suddenly and now it doesn’t even turn on. Super upset due to my return date was Jan 14th and now it’s Jan 21.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear JoseR,
Thank you for taking the time to leave a review regarding the purchase of your Acer laptop. We are sorry to hear that the product did not meet your expectations in some areas and we want to work with you to see how we can help improve this experience. If you purchased the laptop new, you will have a one year manufacturer's warranty in the country of purchase. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Disappointing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s only one day of work on this laptop, but I have a long experience with computers, speed is not as expected. It looks like someone stops to think before action. Need sometime to review other features
No, I would not recommend this to a friendStopped working just a month after the warranty ex
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop stopped working just a month after the warranty expired. I will stay away from this brand.
No, I would not recommend this to a friendExtremely dissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer just stopped working. After work, I need to bring it back to the store. The screen was flickering. Now Nothing. How is this possible? On a brand new laptop.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear ScottP,
We are sorry to hear your Acer monitor is not booting/functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Known issue caused blue screen in two weeks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blue screen within 14 days. Cannot access windows 11. Known issue to Acer. They will fix but it has already taken two weeks and no return shipping yet.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Ahill,
We are sorry you are having problems with your Acer laptop. Since you took advantage of the warranty on your product we will get it repaired and back to you as quickly as possible. If you need further assistance with your laptop or the repair, please feel free to contact support at 866-695-2237. We appreciate you taking the time to write this review.
Regards,
Acer America
no
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nononononononononononononononononononononononononononononononono
No, I would not recommend this to a friendKeyboard is not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month the keyboard stopped working. I need to return it or get my money back!
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear JocelynU,
Sorry to hear the keyboard on your Nitro laptop is not working and we understand this is frustrating. We want to work with you to see how we can help improve this experience. If you will please call 1-866-690-4549 and reference your review, we can help address this keyboard issue you are having.
Regards,
Acer America
Fps drop ….
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When i play csgo fps goes down to 30 in 2 sec after that it goes back to 399 any solution please
No, I would not recommend this to a friend- Pros mentioned:Performance
Door Stop, Not Computer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine on Sunday. Would not start for hours on Monday. Took an hour and a half to start today. Checked online and saw that this problem is common with Acer Predators. What a shame. Great specs, great performance . . when it will start. Returning with sadness.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear TimS,
We are sorry to hear your Acer Predator laptop is not booting/functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Acer Predator Helios 300
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds like an airplane taking off when it gets hot. Took it back
No, I would not recommend this to a friendKeeps crashing?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this laptop as a gift, out of the box it would run battlefield 2042 for about 20 minutes (regardless video card setting, even tried low - which this laptop is spec'd to run BF2042 no issue) and then it would crash. This even happened during Turbo mode. Don't even get me started with how loud this thing is. Maybe I got a brick, I don't know but my son was very disappointed.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear JonathanH,
Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro laptop. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Free items don't receive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received my laptop but I don't receive the free items like xbox game pass
I would recommend this to a friend- Pros mentioned:Speed
Good Buy !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what we wanted. Good key layout and speed. Happy with this purchase.
I would recommend this to a friend Broken Piece of Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is WAY TOO EXPENSIVE to ALREADY NOT WORK. Periodically and for no reason, the wifi adapter is disabled, the only way to fix it is to restart the computer which then triggers the blue screen of death. I'm too tired for this. I just want one thing to not be complicated.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Connor,
Thank you for taking the time to leave a review regarding the purchase of your Acer Predator laptop. We are sorry to hear you are having trouble with the wifi, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
- Cons mentioned:Weight
Sleek and Fast
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Helios 300 is sleek and powerful laptop. It is made for gaming, but could be used for every days tasks also. The model I have includes the following specs: 15” FHD screen, Intel I7, NVIDIA GeForce RTX 3060, 16gb DDR5, 512 gb SSD. The video is stellar with no pixelation on games or video streaming. Programs and games load with minimal delay. Most of my games are first person shooters on Steam. The sound is great for a laptop. The keyboard is backlit and the keys have a good feel to them. They are not mushy like a lot of laptops. It is a little heavy, but no more than you would expect from a laptop that does not utilize an onboard video card. The power supply is wide and flat instead of thick. The first thing I noticed was that fits inside my bag much better than a typical power supply. Overall I think this a great all purpose laptop that can be used for business, school or pleasure (especially gaming). I especially like that the laptop includes a padded sleeve with it that would protect it in any case you decide to use.
I would recommend this to a friend terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience. This is my first time to buy something at bestbuy. They take me money form my credit card but canceled my order. Let me miss the discount.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Shawn,
We are sorry you are having trouble with your Best Buy order. We recommend you contact Best Buy directly to inquire as to why the order was canceled. It may be that they did not have stock, but they will be able to confirm. If you need help selecting/ordering an Acer product you can also contact the Acer store at 800-910-2237. They are available from 8am-5pm Central, M-F.
We appreciate you taking the time to write this review.
Regards,
Acer America