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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 597 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Predator Helios 300's performance, graphics capabilities, and build quality, frequently praising its excellent cooling system and smooth refresh rate. However, some users point to the battery life and weight as potential drawbacks. The keyboard and display also receive positive feedback, while concerns exist regarding storage capacity for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 597 reviews
  • Rated 1 out of 5 stars

    2 days failure

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 days and I already have a problem where my pc cannot start properly. I am trying to reset it now and all my files is deleted from the laptop

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dera Reveluv,
      We are sorry to hear your Acer Predator laptop is not booting properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect laptop for my needs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this gaming laptop! I wanted a laptop for doing home videos. The Best Buy sales person I talked to recommended this one. I did take a lot of time looking at reviews for different laptops for my budget < $1500 and this kept coming up as the most overall complete laptop in my price range. I did find other laptops that might have an extra feature but then was missing something. So I kept coming back to this one. The selling points for me was - best cooling system in gaming laptop I could find - ddr5 - 12th gen i7 - number pad on the keyboard - keyboard lighting is really cool - best selection of ports including all important ones especially thunderbolt and if anything is missing like card reader I can just plug in my adapter so no problem - for most things the screen display resolution is perfect but if I need 4k video screen I can just plug in a 4k tv or monitor to proof those videos - for a gaming laptop it’s battery life was about as good as it gets since all gaming laptop are not known for longevity. It works fine for my web surfing and have not had any issues with battery running out. For video work I just plug in anyway. It has a massive charger so no power issues. - I am not really a big gamer but all reviews I read gave it excellent reviews for gaming so I feel confident as I venture into that area I will be set for whatever games I end up playing. For me this is the perfect laptop. I did also purchase a second drive to supplement the built in one so I could hold more video files. The drive I purchased was WD - Black SN850 1TB Internal Gaming SSD PCIe Gen 4x4 NVMe. It works perfectly in my laptop. I looked up online how to insert it and detect and format the drive. Online instructions made it easy to install and set up as a second drive.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Battery life, Storage

    Rated 4 out of 5 stars

    Acer gaming laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good gaming laptop. Wish it had more space considering it is built for gaming. Great cooling system and the turbo fan is a great addition for those who play hardcore for hours. Would recommend to others. Wish I would of gotten the larger screen but it has great graphics. Only reason I gave it 4 stars is because the battery life doesn't seem to last very long.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Acer - Predator Helios 300 - 15.6" FHD 165Hz Gamin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Acer Predator Helios 300 and I am extremely satisfied with my purchase. The laptop has a sleek, stylish design and the build quality feels solid. The 15.6-inch Full HD display has excellent color accuracy and the 165Hz refresh rate makes for a smooth and responsive gaming experience. The performance of the laptop is outstanding. The Intel Core i7 processor and 16GB of DDR5 RAM handle even the most demanding games with ease, and the NVIDIA GeForce RTX 3060 graphics card delivers beautiful, high-fidelity graphics. The 512GB SSD ensures that the laptop boots and loads games quickly. One of the standout features of the Helios 300 is its excellent thermal management. The laptop stays cool and quiet even under heavy load, which is great for long gaming sessions. Overall, I am extremely happy with my purchase of the Acer Predator Helios 300. It is an excellent gaming laptop that delivers top-notch performance and a great gaming experience. The only downside is the price, which is on the higher end for a gaming laptop. However, if you can justify the cost, I highly recommend the Helios 300.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Performance

    Rated 5 out of 5 stars

    Gaming Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming laptop I’ve ever had! The cooling on it is great, the build/material is great. I was playing on this laptop without my power chord plugged in and there was such a minimal impact on performance. The only downside is the top of the laptop is prone to getting fingerprints and smudges.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Predator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and performance (Speed, display, battery. I already have one year with my laptop and it works awesome. Super fast and useful. My only downside is the weight, it may be a bit heavy if you’re looking for something lighter.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    very good Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop packs a serious punch! The RTX 3060 handles even the most demanding games with ease, and the i7-12700H ensures everything runs smoothly, whether I'm gaming or multitasking. The display is a real treat, with vibrant colors and sharp details that make gaming feel immersive. While it's a bit on the heavy side, the performance and display quality make it well worth it for serious gamers.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid laptop overall

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid gaming laptop overall with a few drawbacks. -The trackpad response seems to be a bit unreliable at times. -heavy laptop but good build quality. -fans on the turbo mode are very loud but they do dispel heat well. -if you’re gaming without using the turbo mode, this laptop can get HOT. -very big/bulky charger (200+ watts I believe) but it is a gaming laptop so if that is your primary use it shouldn’t be a problem. -battery life is not the best but I always have the charger with me so it’s not the worst but it is inconvenient how often you have to plug it in again. Most of the issues I have with it are personal preferences but the laptop itself isn’t bad. I use it mostly for school and gaming when away from home and it can accomplish both.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery is crap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is OK but i have had mine for 2 years use it only moderately. Do not leave it plugged in and the battery is already shot. The cord doesn't stay in the port to charge it if you have it on your lap so it must stay on a table. The graphics are nice. a lot of steam games crash the computer regularly. Overall i wouldn't bunny it again just based on the battery and battery port.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Amazing Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beast of a laptop for the price. 3060 is a high watt version, so you're getting great performance there. Great build quality and good looking

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    really great gaming laptop with minor annoyances

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s really good and pretty fast and handles bulky games pretty well however i would say it still gets pretty hot despite the fans (i sit it on a pillow which it specifically advised not to do so i assume that’s the issue. i ran out of storage pretty quickly, mind u i play a lot of video games and they take up storage pretty quickly, but it is a pretty easy fix; i just plan on buying an ssd card which i kinda figured i would be doing when i purchased it. other than that i reallt really like it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    A good choice for light gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is quite a solid build if you can get it with a discount price of $999. RTX 3060 with 6GB memory might not be sufficient if you want to play graphically demanding games, but can definitively support relatively light games like monster hunters series. Cons: * Every common flaw a gaming laptop has: heavy, short battery life, loud fan noise. Those are quite expected and deserve no complaints. * Stupid loud opening sound when starting the laptop. This is typically acer's fault and you can mute the sound in the bios.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great price Great quailty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defenitly worth the price. It runs everything like butter and the only time i lag is if i load it up with unoptimized mods. I got this on sale and if it is in sale BUY IT. You really can't beat the price with the mobility and basically have a fully functional PC at your finger tips. Honeslty if it were to go in sale again id buy another for my fiancee. If you are picky about noise at max fan speed it sounds louder than a first generation ps4 playing the spider-man game but with headphones you dont notice it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    WOW. Superb machine. I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ACER Predator Helios 300 is a quality laptop. I am not a gamer, and I probably never will be a gamer. But I love this laptop for many reasons. It performs beautifully. Amazingly fast for MS Office apps, especially Excel and Onedrive which are my primary daily apps. It handles the computing loads that multiple active apps present without breaking a sweat. Browsers fly swiftly on my Xfinity wifi compared to my previous major brand, high-end laptop. The ACER is solidly built. Travel case included, the unit will survive the rigors of travel better than most laptops I've considered for purchase. The ACER company seems to provide robust support, though I've not needed help, it has been trouble-free for the month I have been using it. Sorry for you gamers looking for nitty gritty gamer info, but know that I love this baby and I am now a big ACER fan.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good graphics, ton of memory, fast processing speeds. Plus i mean cool lights !

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer for design and video editing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great speed, very good light on keyboard, better build than 2017, smaller case

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance, Speed

    Rated 5 out of 5 stars

    Great, Fast Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Acer Predator has been a nice upgrade from our previous laptop. This one so far, has handled everything we've thrown at it. Graphics intensive gaming is no problem. Load times are quick also, so overall speed is great when running software of any type (even non-graphics intensive programs). We are planning using this in College also (Engineering). It meets the specs (in every way - HD, Memory, CPU, & graphics) for the above average recommended computer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing Performance -Solid Build Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming laptop is amazingly fast. Boots up in aeconds, and handles graphics intensive gaming with ease. The power brick is HUGE, but thats what delivers the ability for the laptop to really shine. Build quality is excellent. I also like the overall look and feel. No complaints or regrets on this Black Friday purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommended this laptop only if you have no option. This laptop is too heavy and is only for playing. If you wanna play install a fan under the laptop, the laptop get higher temperature quickly. Still good for playing. Eventhough it supor ultra graphics, you better use low graphics because it gonna boom. Still a good laptop though.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price, Speed

    Rated 5 out of 5 stars

    Best laptop other there for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price, super fast and run all games with no issue

    I would recommend this to a friend
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