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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 529 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the Predator Helios Neo 16's performance, graphics, and display quality, frequently praising its smooth high refresh rate screen and excellent value for the price. However, some users note that the battery life could be improved, and the laptop's size and weight may be a concern for portability. The cooling system also receives mixed reviews, with some reporting noticeable fan noise and heat generation during intensive use. While the keyboard is generally well-received, the large and heavy power adapter is a recurring point of criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 529 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, loving this computer. I was worried how it would handle my CAD software but so far so good. I am running Fusion 360, Lightburn, Flexi, and Bobcad without any issues. I cant really say how good the battery life is as I mostly use it plugged in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty impressed with this laptop’s performance for the price. In a perfect world it would include a second ssd slot but not a deal breaker. It stays reletively cool while running Diablo 4 on ultra at 100-110 fps. The predator sense tool is awesome as you can easily control the cpu and gpu clock and fan speed and can even create custom profiles for individual games. The RTX 4060 feels great and allows the utilization of the latest and greatest features in the latest games such as DLSS. This card will only get faster as drivers catch up to the technology. I dont see how this laptop can be beat for the price right now.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing Gaming Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for almost a year now, and this laptop is amazing! Runs any game I try to play smooth, and stays at pretty low temperature the entire time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nitro 16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for gaming and office work , runs heavy tasks pretty smoothly , not so great for movies and music

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    GETS IT DONE!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great device so far. I needed something with speed, great graphics and didn’t totally break the bank. I would recommended to anyone looking for a budget/mid-tier gaming laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is really good. Performance is good.No lagging.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A very versatile laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an engineering student, and the use I gave this laptop ranges from heavy programs that require modeling and simulation of civil engineering projects and it performs very well, I also use it for high-requirement games, a very good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gaming computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been amazing, I use it to run New world and other games, it runs it flawlessly. I would definitely recommend this computer for gamers, Great graphics and works efficiently. The right price at the time I bought it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful Performance: Acer Predator Helios Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance: Comment on the laptop's processing power, gaming capabilities, and how it handles resource-intensive tasks. Graphics: Discuss the performance of the GeForce RTX 4060 for gaming and graphics-intensive applications. Display: Talk about the quality of the 16" WQXGA 165Hz IPS display, including color accuracy, brightness, and refresh rate. Build and Design: Mention the build quality, design aesthetics, and portability of the laptop. Storage and Memory: Discuss the speed and capacity of the 1TB SSD and the impact of the 16GB DDR5 RAM on multitasking. Cooling System: Evaluate the efficiency of the laptop's cooling system, especially during extended gaming sessions. User Experience: Share your overall experience with the laptop, including the keyboard, trackpad, and any additional features. Connectivity and Ports: Highlight the available ports, connectivity options, and how well it meets your connectivity needs. Battery Life: Comment on the laptop's battery life under different usage scenarios. Value for Money: Assess whether the features and performance justify the price, comparing it to other laptops in a similar category

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Is my best laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is very good and the speed is very fast. Most importantly, it starts up and shuts down very quickly. I love this brand of computers very much. Thank you designers for bringing me such a good computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with my new Labtop it's really beautiful I like all the colors in the keyboard I love it I love it full

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop if u like playing games and need a laptop for school. However its battery life doesnt come close to a macbook and wont last all day if you use it for a majority of the day. Everything else is good about it other than the predator button that is right next to backspace.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Got it back last yr on cyber monday. It runs beautifully with all my games I play on it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A HOLE NEW LEVEL OF HIGHLINE FOR ACER...!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is awsome, 500 nits and games are excellent. Used to have an ASUS TUF that fulfill the requirements but this is another level of brightness. The 4060 with DLSS gives you a burst of power in FPS. The 1 TB SSD is quite good as most of laptops of this level has half of it. 16WQXGA is at first unconfortable, but once you get used to, the rest will look like are not as wide as this. 16 GBDDR5 also is great for most of resources and the speed is quite good. Build up is strong, A little heavier than most of them but the powerhorse on it is quite worth. The charger is the only strong downside, too heavy to carry, and batery life is weak. First time on ACER, and definitly a bargain for $1198. Great deal and totally worth it. I 100% RECOMMEND THIS EXCELENT LAPTOP!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the product! I was looking for a good gaming laptop that wouldnt break the bank and this definitely delivers. Im an iphone and Mac user, so navigating Windows 11 has a bit of a learning curve, but other than that, it’s perfect for me!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Deal, Great Product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my granddaughter. Does everything she could possibly want it to do and still running strong!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great Computer, but HEAVY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is everything we wanted it to be. It is fast, easy to set up, and does everything that we need it to do. The only down side is that it is very heavy. Even the power block is heavy. If you are going to be carrying it around a lot of places, just know, you will get a workout.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer and good guys on the Store. 10/10000

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Just a beast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has been flawless till now. The only regret is that I didn’t but the laptop earlier. The performance is just on another level. Definitely a worthy buy at the given price range !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would absolutely buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Tons of peripherals. Screen is great. Keyboard is smooth. I bought this because I am going back to college for Computer Science and I believe it is going to be perfect.

    I would recommend this to a friend