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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 531 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the Predator Helios Neo 16's performance, graphics, and display quality, frequently praising its smooth high refresh rate screen and excellent value for the price. However, some users note that the battery life could be improved, and the laptop's size and weight may be a concern for portability. The cooling system also receives mixed reviews, with some reporting noticeable fan noise and heat generation during intensive use. While the keyboard is generally well-received, the large and heavy power adapter is a recurring point of criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 531 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A true predator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, performs beautifully. The switching of graphics cards has been smooth, and it's able to run even the most advanced games without finishing settings at all. Couldn't be more pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great purchase for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. It looks sleek and nice. comes in great packaging and is safe and secured. Plays all my games and they look awesome and it is worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She is amazing and I love her. Her start sound is awesome. She runs my favorite videogame ffxiv really well. I only wish my speakers were louder.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Powerful gaming laptop from acer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for classes, and this one not only fit the required specs, but it goes above and beyond. I still need to experiment with it more, but it's been great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love my new Predator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a standard HP laptop to the Acer Predator. I am a photographer and graphic designer and this system has changed the entire game for me! I highly recommend this product.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Heavy and Resolution

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good laptop for gaming but its is a bit heavy compared to other gaming laptops and the resolution is 16:10 it would be better if its a 16:9

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter gaming laptop for me as a new gamer. Downside is that the battery does not last long with games and games will glitch/lag when unplugged. For the amount I play, this isn’t a big issue but may be for some.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for games, a little buggy technologically.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smooth and boots fast. Sometimes doesn’t load webpages correctly and already having battery issues [blinking orange status even when plugged in]. I have concerns for it’s longevity but it does the gaming part of its whole job extremely well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best laptop that I bought, all the system. Literally the best mix with price and quality if you are thinking to buy a new laptop definitely this laptop, it would be your best option

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in one piece and I have to say that this is a power house when it comes to gaming. I keep the system mode on “performance” and it runs perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast Computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a need to up grade our unit for business reasons which is why we purchased this computer. We are very happy with the performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best gaming laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop that I bought in the end of 2023, and best buy is the best platform to buy a gaming laptop with the best price

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Great, but more ram would be nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty fast indeed. My one complaint it the location of the power port. It's directly on the back so you can't butt it up against a wall.ather then that I installed 64gb of ram to make the puppy sing!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome computer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer. This is fast and runs very smooth. It is fully customizable with different RGB effects. Will play any game with out a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When on sale: this configuration is simply the best gaming laptop you can get. Latest i7 and a nvidia 4060 not bad. All games run supper smooth and stable. The 500 nits display gorgeous. The keybord lights beutiful. The only thing if you live in a hot weather a air mat could help drasticaly with the CPU temperature. This model come with liquid thermalpaste and the blades do a great job keeping the cpu under 76 withe gaming. Amazing laptop and is simply the best out of the bulk qith a real gaming chasis.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing computer for streaming or playing games on Steam. Great graphics and little to no lag even with high resolution games.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Works very well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! This is my first time owning a laptop that’s 16:10 and it’s great runs like a dream I will say the fans are a little loud but besides that I’m so happy with the price and how it runs!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    I recommend the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an excellent notebook. Unlike what people said, it doesn't get too hot. super silent. There's only one thing I didn't like, it's too heavy. But everything is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Nice Gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is built well and feels like quality. Screen is really nice. Charging port is directly in the middle on the back which is not ideal but not a deal breaker.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ACER LAPTOPS ROCK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best and fastest laptop I've ever owned. I've had an Acer before and it held up for so long I decide to get another one.

    I would recommend this to a friend