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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 529 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the Predator Helios Neo 16's performance, graphics, and display quality, frequently praising its smooth high refresh rate screen and excellent value for the price. However, some users note that the battery life could be improved, and the laptop's size and weight may be a concern for portability. The cooling system also receives mixed reviews, with some reporting noticeable fan noise and heat generation during intensive use. While the keyboard is generally well-received, the large and heavy power adapter is a recurring point of criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 529 reviews
  • Rated 5 out of 5 stars

    Great laptop for a 30 year old gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works great for what I use it for. I have not tried to play the latest triple A games on it since those are not really the games I’m interested at full price. I have played an extensive amount of Halo the master chief collection, Civ 6, and Minecraft with shaders. All of them run extremely well with high frame rates. I’m planning to use this laptop for school as well and have no doubt it will be perfect for multitasking and long study hours. It’s sleek and beautiful and the screen is bright and vibrant.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Nice comp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer good deal at 1k on sale butbhad to return it as neednbigger backpacks to carry it around

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Enjoying this product, had a MSI last year but this one is way better and graphics are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using mine for over a year now, I play several first-person shooters and other games, as well as some video capture while playing. This laptop is still doing great and would recommend for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer better than msi :)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this gaming laptop with 400$ saving.it runs perfect when i compare with msi everything is same price is cheaper. Doesnt make sence to get msi

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Recommended for Gamers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop with great speed at this price, everything works perfectly fine only Best Buy can offer such a price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Purchase problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great, no issues so far. Buying from bestbuy was the biggest hassle. They lost my first order in transit, had to run in circles to try to get it to another store by cancelling and -reordering. There was a deal attached - well no one bothered to tell me that by cancelling the first order (and re-ordering) that i would lose the discount on the second order. The whole process was a nightmare. But the computer itself is great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great computer, i cam play whatever game i want full quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sufficient for my son’s needs for gaming and gaming design at a much more affordable price that some of the other laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this one it’s pretty good and speed is really nice

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gaming on the go and work starion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beens great for gaming while traveling snd coding for projects that use alot of resources

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for gaming screen quality is really nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance and all!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought it on a sale. The performance is way better than I expected. I've upgraded the RAM to 32gb plus bought an extra 2TB SSD. The result was phenomenal. At least 110 fps high settings in MW3. Very smooth. Did I say the monitor is too good in the eyes? Not everything is perfect, fan is loud during performance mode and battery doesn't last long. Who cares I'm wearing my gaming headset and plugs in the charger for best performance so for me those are just a minor issue. Happy gamer here!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good purchase! I use it for architectural programs and works wonderful. Totally recommended

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fantastic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop! I have been using it primarily for taking college courses in software development, and it has preformed above expectations.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked that the product worked the way i liked it too with the only problem being the battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even those the battery life is not great the set up my son has works great for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game on for this Non-Gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am, shall we say, of a certain age, and not a gamer! "Words with Friends" is more my speed! However, I bought this laptop for its memory, as I'm planning to work on graphic design projects in addition to my regular writing. It's clearly marketed to a much, much younger demographic with its changing keyboard lights and sign-on sound effects--which is as it should be! That said, it's a terrific laptop. I recommend it. The keyboard light show is growing on me! LOL!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Gaming Laptop, runs smoothe and looks great. Would buy again if I needed another.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for gaming and video editing purposes. As of now, it does the job pretty well. Most games run on Ultra settings

    I would recommend this to a friend