Customer Ratings & Reviews
- Model:
- PHN16-71-73LT
- SKU:
- 6541302
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the Predator Helios Neo 16's performance, graphics, and display quality, frequently praising its smooth high refresh rate screen and excellent value for the price. However, some users note that the battery life could be improved, and the laptop's size and weight may be a concern for portability. The cooling system also receives mixed reviews, with some reporting noticeable fan noise and heat generation during intensive use. While the keyboard is generally well-received, the large and heavy power adapter is a recurring point of criticism.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Fan noise
Great gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love it so far. It runs my games and photography software without issue. My only complaint is that the fan is obnoxiously loud sometimes.
I would recommend this to a friend - Pros mentioned:Performance
Good entry laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went from a Microsoft Surface Pro 7 to this beast! Very nice if you’re gaming on the go. More than enough to work on for school.
I would recommend this to a friend - Pros mentioned:Performance
Quality product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Laptop is S tier. Its fast reliable and predator sence is something that all laptops should have.
I would recommend this to a friend - Pros mentioned:Performance
Great Purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is exactly what we needed to run Auto Cad and works effortlessly to run everything I need.
I would recommend this to a friend - Pros mentioned:Performance
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Bought it for my nephew who likes to game. So far it's been great.
I would recommend this to a friend - Pros mentioned:Performance
Good pickup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, good airflow, runs everything smoothly and looks good.
I would recommend this to a friend - Pros mentioned:Performance
Top of the line
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works as expected. It can handle any AAA game and has enough storage to double as a school computer!
I would recommend this to a friend - Pros mentioned:Performance
First Gaming Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Perfect for my gaming needs. I love the different performance modes that make games run flawlessly.
I would recommend this to a friend - Pros mentioned:Performance
Best buy laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for the price. Really high performance and elegant look.
I would recommend this to a friend Good Pricing, performance, and cooling system
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good performance I purchased during Cyber Monday deals and got it for $1,200 having a hard time justifying upgrading because it can upgrade its internal SSD. I got to keep the internals cooled even after 19 hours of gaming and I've had no issues since purchasing.
I would recommend this to a friend- Pros mentioned:Speed
A great option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop I ever have, it’s super fast and reliable laptop.
I would recommend this to a friend - Pros mentioned:Speed
Built like a tank
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well-built, fast. Will be using it for gaming and music production and think this will fit the bill.
I would recommend this to a friend - Pros mentioned:Performance
David
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm, just as advertised!! Would recommend to everyone!
I would recommend this to a friend So far nothing but issues
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had issues since I purchased it. One of the issues I'm having is with the PredatorSense software (that controls fans, overclocking, performance) freezes quite often. The biggest issue is the fact that it crashes while playing more intensive games. It was very rare at first, and I didnt play a whole lot when I first got it. When I got around to having more time, the crashes were more frequent and but by then I unfortunately had passed the Bestbuy return window. Now I have to deal with Acer directly. I've done a decent amount of diagnosing myself and with the help of others on the Acer forum, and it's all but certain there is a hardware issue, likely cpu related.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Josh,
We are sorry to hear you are having trouble with your Acer gaming laptop and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
- Cons mentioned:Battery life
Good for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall, its a decent laptop for the price, got it for $1150, though the battery drains quickly compared to other gaming laptops.
I would recommend this to a friend - Cons mentioned:Battery life
Teenager Approved!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Short battery life but overall a great buy for the price. My teenage daughter loves it!
I would recommend this to a friend Just works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I recommend you turn off the startup noise in the bios screen as it's pretty loud and obnoxious. Kind of like when you got jumpscared as a child when the THX logo showed up. Other than this it's been working great and I had no problems with it. One thing I would wish is that I could remap the Predator Sense key, but that seems impossible so far.
I would recommend this to a friend- Pros mentioned:Performance
Predator review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop runs smoothly for gaming and love the ability to upgrade it
I would recommend this to a friend - Cons mentioned:Battery life
Good for gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for gaming plugged in. Wish it had a longer battery life.
I would recommend this to a friend - Pros mentioned:Performance
In a new computing stratosphere!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A wonderful upgrade to my 15 year old dell laptop. This thing roars and makes life easy!
I would recommend this to a friend