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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 531 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the Predator Helios Neo 16's performance, graphics, and display quality, frequently praising its smooth high refresh rate screen and excellent value for the price. However, some users note that the battery life could be improved, and the laptop's size and weight may be a concern for portability. The cooling system also receives mixed reviews, with some reporting noticeable fan noise and heat generation during intensive use. While the keyboard is generally well-received, the large and heavy power adapter is a recurring point of criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 531 reviews
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working smooth Good berttry life Take short time to get full charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for my son for his flight simulator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Gift To give to your significant other !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer wellness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does computer things well and has trippy lights

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets hot and battery drains quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I bought this lap top on black firday and got it for $500 less. I don't hate it but two pretty major drawbacks are how quickly it heats up (I use a laptop table to help circulation) and how quickly the battery dies. If its not plugged in I'm lucky to get one hour of playtime on a fully charged battery.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I lite it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But its high sound fan. İt like performance. Good dizayn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming & students

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming, or students. Runs great and is fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer Predator Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good at high quality gaming + very good at multi-tasking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop it play lot a game and go zoom zoom. Yes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it love it love it love it love it love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop! Amazing quality! Great customer service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Acer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bloat wear hurts performance. The most quite under load laptop I’ve ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good notebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great notebook and wonderful price................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Gaming Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started up perfectly and is a great gaming laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as a quality machine but i cant play ultra high so long

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Video TDR failure and fan noise (grinding) 1year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but after a Year the graphics card failed along with the one of the fans On top of that the Geeksquat at Odessa TX told me that they are going to fix it, after I got it back, they only cleaned it and check the updates and clean the patches (something that I did already) They send my computer to other department to get it fix and I’m still waiting for an answer.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Daniel,
      We are sorry to hear you are having trouble with your Acer Predator laptop. and we want to work with you to see how we can help improve this experience. If you will please call 1-866-658-2237 during business hours Mon-Fri except holidays, and reference your review, we can help address any problems you may be experiencing.

      Regards,
      Acer America acer

  • Rated 3 out of 5 stars

    Could've been a 5/5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on this unit is abysmal. However, if you plan on using this near a power outlet, I don't think you'll find a laptop at this price point (catch it on sale) that offers the plethora of features/scalability that this one does.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer with graphics for the price. Will recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after over a year and using this with constant crashes, swapped out ram and ssd and a fresh install of windows 11 i do not recommend this laptop sadly. searched acer forums and multiple people with same issue. bios update does not help at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its like a tablet instead of a labtop and you have to have a gmail to get on it cant just make a profile for everyone because u have to log into your gmail

    No, I would not recommend this to a friend