Customer Ratings & Reviews

The Acer Predator is great gaming laptop, even when playing AAA titles at 2560x1600. Everything I threw at it, it played perfectly. After throwing some upgrades in it, it became even better (more on that below). For portability, 16 inch screen is my maximum I'll go. Any bigger becomes a hindrance and won't fit in my backpack. It does come with a case, but it's more for scratch protection imho and won't do much if to save the laptop if you drop it. Depending on how portable you need it, be warned, it is a big boy and the power brick is massive. It fits in my motorcycle backpack, but I don't think a standard student backpack will work (though I could be wrong). For performance, I was happy with the Predator right out of the box. Shadow of the Tomb Raider on High netted me over 110+FPS. Diablo 4 on Ultra was 120+. Everything else was buttery smooth and looked great. The performance went up after I decided that 16gb of RAM wasn't enough so I bought a 32gb kit and also threw in another NVMe (2tb Samsung). Upgrading, if your semi-tech savvy and not scared of prying, is super simple. Props to Acer for making it user friendly. I can't stand non-upgradable and soldered down parts. I normally don't say laptops and PCs are on equal footing, but the performance of the Predator was very close in FPS to my AMD desktop (5800X) with a 3070 FE. I find myself to use the laptop more than that PC when I am in the room so that says a lot. Noise level is pretty minimal, but once the fans kick in, it's as loud as a mini jet engine. With headphones, you won't even notice. Great performance to price ratio. Can definitely be a PC replacement using a docking station or the built in video out. Acer did a good job keeping the bloatware to a minimum and not integrated into Windows 11, so it can be easily removed. I would recommend the Helios as a top choice for people in the market for laptops.

It’s a pretty solid laptop for a decent price! I got it on sale for $1100 and I’d say that’s a very appropriate price for a laptop like this. I use it mostly for school projects, coding, gaming, and general web browsing. I think the resolution is really nice, it never seems to produce lag, and I have heard other people have problems with it heating up a lot, but I’ve never experienced this personally in the last month. I’ve run GTA5, Cyberpunk, Minecraft, Left4Dead, Resident Evil 4 remaster, and and a few others. I usually run high graphics on performance mode and the fan can be a bit loud, but it’s running at a nice ~60fps average. Great laptop! The charger is a freakin brick though, legitimately.

Let me start by saying I game on my custom built pc mostly and never thought much of gaming laptops before. However, this gaming laptop far exceeded my expectations, and allows me to take my work and gaming with me on the go! You know, cause it's a laptop? XD I got it to replace my Steamdeck, which I was using as a portable laptop for both work and gaming. While I liked that device, I also wasn't crazy about the performance of gaming on it. I also hated having to bring an external keyboard, mouse and controller with me. It kind of defeated the purpose. With this I don't need all that, just my controller. The performance for gaming is incredible and runs all of the recently released AAA games at max graphics settings with smooth framerates. The fan does get a bit loud at times, but it's doing its job and the laptop runs incredibly smoothly. I did go in to BIOS to turn off the startup sound as it isn't necessary and bugs me, but that's really my only qualm with the device. It's got a sleek design and comes with a carrying sleeve. The cover is a bit of a dust/finverprint magnet, but is easily cleaned. Idecided to upgrade the dual 8gb ram sticks for dual 16gb sticks and added a second nvme m.2 2tb ssd. I also have an external 2tb nvme ssd as well. At the discounted price of $500 off, this conputer was absolutely worth the buy.

The computer overall is amazing. The graphics and power run everything i can throw at it. The only negative i have is that when the graphics processor is running the battery is almost worthless and the amount of heat that the computer throws off when the processor is running, can heat a room. I knew this reading the reviews and bought a fan mount but did not expect that much heat. It is also a little bulky for travel.

Screen: Absolutely Gorgeous 500 Nit screen, I went through 3 laptops before this before settling on this one because of bad all their screens were. Power: This is faster than my newer desktop 7700x PC, at multithreading at least. Absolutely amazing, workhorse, I do see many 1% low drops from thermal throttling, but if you don't put it on turbo and disable the E-Cores in the hidden Acer menu it peforms a lot better for gaming with less heat. GPU: 4060 is alright, basically a desktop 4050, 8GB of vram, but AMD won't challenge them on the market so your stuck with this unfortunately. Memory: Upgrade RAM to 32 GB, definitely helps with heavy multitasking, you need a guitar pick for electronics to get the back case off easily tough. Storage: Could be better, 1 TB is alright though for a laptop right now. Price: The closest thing to this level of quality was $400 more, it is unmatched. AND it has Thunderbolt 4 x2 for future use cases.

I’ve been using this laptop to play a lot of stuff like Cyberpunk and Path of exiles, and it runs pretty smooth and the 165 hz screen makes things pretty crispy. One thing I did not know was that in order to get the best performance, you need to plug it in with the charging cable. Otherwise your performance is throttled a ton, which makes sense considering the battery life isn’t the greatest. This is my first laptop so I’m not sure how it compares to others in terms of life, but it dies a bit on the faster end for my liking. Which I guess makes sense considering this is housing some pretty beefy specs. I could also go for a bit more ram, I read you can upgrade it but I have yet to do so. As for noise, this can get really loud if you are on performance mode. While plugged in you get quiet, balanced (my go to), performance, and throttled. I tend not to go past balance mainly because of the loud fan noises on performance and throttled. Even then balanced outputs some nice frames, and will probably be most people’s choice. Despite tho lil things, I love this laptop. Every game I threw at it-it took it like a champ. If you don’t mind the lil things I mentioned above then I would for sure recommend this. I also love the fact it has around 2k quality because I did not want to go back down to 1080 again!

I’ve had this laptop for a little over a week now and I love it! Blazing fast and upgradable. I just ordered two 16gb sticks of Corsair Vengeance DDR5 4800 ram. I added a 2tb Samsung 980 pro M.2 ssd for extra storage. Upgrading it is easy as long as you have the right size screwdriver and you plastic pry tools. For the pry tools I recommend ifixit brand tools. They cost a little more but will last WAY longer. The screen on this laptop can get very bright and the color is on point. The RTX4060 GPU has no problem maxing out the 165Hz display. Using Fortnite as an example I can run it at 1440p on high settings and still get an average frame rate in the 160’s fps. The speakers are ok, not the best but they do get loud enough. I’m sure like me everyone else uses headphones when gaming so it doesn’t bother me. The fans do a very good job of keeping the CPU and GPU cool. They can get really loud though. But they’re just doing their job. I really don’t have any complaints about this laptop. It’s definitely the best I’ve ever owned. If you’re on the fence about buying it I would go for it. You won’t regret it. It’s freaking awesome!!

This PC was purchased for my father in law. He games on a laptop because he does not have space for a desktop and likes to play in the livingroom. He mainly plays WoW. The specs made a lot of sense since his game is mainly CPU intensive, but the GPU invluded will also help when he does venture out to other games. The huge grin on his face when he first pulled up WoW was priceless. The screen is vibrant, and it runs extremely smooth. He gained a lot of fps with this upgrade. The pudding caps look good as well and switches feel nice for a laptop. The only thing i do not like is a fan noise when it ramps up in temp. It does get loud. But he doesnt mind since the performance really does make for a great gaming experience, and the noise isnt constant, it ramps up every so often. Overall, for the price it was a great purchase.

I've had the Predator Helios Neo 16 for about a year now, and this is one of the better "off-the-shelf" laptops that I've ever owned. The speed and graphics are awesome. However, I would prefer the screen to be a little brighter. Although the CPU and GPU are not upgradable, I like that I can upgrade the RAM. I also like the ability the software gives me to be able to customize the fan speed to adapt with overall performance. I have it on a cooling mat. Since I live in the high desert, heat and dust can be an issue, as with any electronics. The cooling mat is necessary during the months or, when I am using a high-demand program. One thing that is a disappointment is the number of ports and their positioning. With the Thunderbolt being on the rear, I have to move my laptop from where it normally resides (on the cooling mat) on my desk. That's a PITA. Since the power brick is very large, it is also very awkward to move it around and still have space for air flow. All-in-all, I am very happy with this laptop. I'm curious why it is no longer listed as available in a new condition on the Best Buy website. Regardless, it meets my (current) average demand needs. In the future, however, I plan on building or finding a system that is built more towards my specific needs.

Excellent gaming laptop! 3 USB A (one v3.1 5Gbps and two v3.2 10Gbps) and Two USB C (Thunderbolt 4) ports. The screen is VERY clear and has wide viewing angles. You can adjust the backlight to whatever color pleases you, with emphasis on WASD for gaming. So far the most demanding game I've run is Diablo 4 on high settings. The detail is astounding with this display. I've had zero disconnects due to this computer and only one which was due to server issues. There are a handful of "downsides", one being the audio quality. There just isn't enough bass, but I've yet to spend a significant amount of time trying to adjust it. Headphone audio is great via Bluetooth. The track pad is large and you can easily press it unintentionally. The size is just as easily a good thing. It's sensitive and easy to use. Eventually I'll start turning it off for gaming. The only other negative I can think of is where the 10Gbps USB A ports are (on the right). I wish one was on the left so I could access the higher speed ports more conveniently. I hear the battery life isn't very long, maybe 4 hours at best with minimal activity or 2 playing a demanding game? For a gaming laptop I am plugged in all the time - so it isn't an issue for me. It's decent weight wise (though has a heavy 300Watt power brick). Again - something to expect with a gaming PC. Core i7 with a GeForce RTX 4060? For $999? Yeah, I'd get this one again. Oh, and there is an open full length (2280) M.2 NVMe slot available for expanding with the primary being a 1TB NVMe.

It's a great windows 11 laptop. Everything reacts fast, considering windows11s general lagginess. It has 2 ddr4 sodimm ram slots plus an extra slot for a second nvme, although a sturdy cord goes on top of it, so not sure how it would fit. I do video editing and sure enough 16gb of ram are barely usable. It told me I ran out of ram to open photoshop while in premiere pro. 4k and plus editing with h264 and h265 is pretty undoable from the internal ssd. Timeline stutters after a few seconds of playing. Pretty disappointing for a cpu and gpu that both are supposed to have hardware encoders for these two formats. Exporting is fast after changing settings up in nvidia control to force premiere to use the gpu. Otherwise it uses the gpu of the 13700hx, which is slow. Won't utilize both cards like adobe states it would. For photoshop on the other hand you need to disable nvidia gpu because it's extremely sluggish with nvidia gpu. Can't even draw a box without stuttering. Even the 64gb ram upgrade I made didn't change that. It just let's me open everything at the same time. I see ram usage up to 40gb using premiere. Other than that, I like the option to switch power modes with a single button. I'd never use max performance mode though. It's so loud, I can hear the fans through a closed door. So it'll probably never run on maximum performance because of the noise. It blasts out enough heat to warm up your room after a while. My m1 max macbook is definitely quiet and outperforms this laptop in editing. I just like windows better and need it for software that doesn't exist on mac. Kind of disappointed that my mac from 2021 edits smoother than this machine, but happy that it outperforms my ryzen 2700x full tower. I won't be needing a big tower computer in my room anymore. It's all in all a great windows laptop, just upgrade the ram right away unless you don't do content creation. Coming from a mac display, this one feels weak but it's not bad at all. After adjusting it with a colomiter it barely changed anything so it's well adjusted right out the box. One time I accidentally pulled the power plug and the laptop slowed down immediately and would lock both performance modes from being selectable. If you need a powerful laptop, don't ever take it off a power plug. It's a nice design and feels sturdy. I would recommend this piece of hardware.

Really nice gaming laptop. If I could be critical, it gets warm when gaming and battery life when not plugged in isn’t great. Unfortunately, there is no way to undervolt as that feature is locked. However, I have never gone above 90 Celsius as of yet. Games are smooth as butter. Concerning the battery, you’re going to want this plugged in if you’re gaming. This is likely true for all gaming laptops though. All in all, great laptop for the $1049 I paid.

I’ve been using the Acer Predator Helios Neo 16 for a few months now, and it’s been quite the powerhouse for my gaming and work needs. I wanted a laptop that could handle AAA games with ease but also keep up with productivity tasks—and this machine definitely delivers in those areas. Right off the bat, I was impressed with how smoothly it handles demanding games. With its NVIDIA graphics and high refresh rate, games look stunning and run without a hitch. It’s also been reliable for multitasking and productivity. I often have multiple tabs open, some with design software, and it’s handled everything without slowing down. If you need a laptop that can do it all, this one checks the boxes for both work and play.

i just upgrade the ram to 32 gb. and work pretty fast, also have another space for a SSD that make it even better, good price and quality, recommended. the charger is to big and heavy for me, that is the only thing what they can improve.

I've been using this laptop on and off for about 2 weeks and it's a solid laptop but it has its pros on cons. As far as pros go, the screen is bright and sharp, the GPU and CPU work really well, it's a powerful laptop. Acer made these laptops to be upgradeable so upgrading the ram and SSD are as easy as taking a few screws off and popping in your new hardware. As for cons, the battery life isn't the best BUT it's a beast when it comes to gaming so the power consumption comes with that, if you're not gaming you can easily change the settings to where the battery life can lost longer (perhaps 4 MAYBE 5 hours of light office work) when gaming without being plugged in I say 2 hours. Speakers out of the box are trash but you can mess with the settings to make them sound way better. I purchased this laptop on sale for $1,079 pre tax and it is worth it at around that price. I would not pay full retail price for this laptop but that's just me but like I said, for the sale price I got it for I can't complain too much.

Great for video editing. I upgraded to 64gb of ram and it runs with no problem. On sale, this is a great price to performance laptop. Battery life isn't great, but its a gaming laptop. You're buying for performance not battery life lol

I recently purchased the Acer Predator Helios Neo 16, and I’m thrilled with its performance. Here are the highlights: Pros: Powerful Processor: The 13th Gen Intel Core HX processor ensures smooth gameplay and multitasking. Stunning Display: The 16-inch screen is incredibly bright, making games and movies come alive. Abundant Ports: I appreciate the variety of connectivity options available. The laptop has been a game-changer for my gaming sessions. Whether I’m playing AAA titles or working on creative projects, it handles everything effortlessly. The Nvidia GeForce RTX 4050 GPU delivers impressive graphics, and the 165 Hz refresh rate keeps visuals buttery smooth. Overall, the Acer Predator Helios Neo 16 strikes an excellent balance between performance and affordability. Highly recommended for gamers and content creators alike!

As far as laptops go, zero complaints. Awesome 1440p screen, super fast, and gaming is a breeze. Literally. Because the fans are usually at max lol. 32gb Ddr5 and a 2nd m2 nvme made this thing even more perfect

First of all i got this on sale for $999.99, which is simply an incredible value for the components of this machine. This setup will play anything available at max settings, no proglem. The screen refresh rate is fantastic and is absolutely beautiful for games like Madden, Farming Simulator, Halo, COD, and Undisputed. Heat has not been as issue but i keep it on appropriate surfaces. Granite and similar surfaces . Battery life is the only negative ive found with this machine, as the machine loses battery quickly (90 minites or so) playing on max settings. This isnt an issue for me as this machine is for travels and when im at my secondary home. Saves me from having to tote around a giant desktop. Inwill update this review if anything changes.

My daughter loves her new laptop. It is fast and reliable for gaming. Graphics and image quality is wonderful. The colorful keyboard is a nice added feature for her.