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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 531 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the Predator Helios Neo 16's performance, graphics, and display quality, frequently praising its smooth high refresh rate screen and excellent value for the price. However, some users note that the battery life could be improved, and the laptop's size and weight may be a concern for portability. The cooling system also receives mixed reviews, with some reporting noticeable fan noise and heat generation during intensive use. While the keyboard is generally well-received, the large and heavy power adapter is a recurring point of criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 531 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awsome laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop is amazing and upgradeable what more could i ask for! Runs all my son racing and any games i throw at it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Happy happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Es a bestie laptop, i am so happy brcause my new laptop it is a exelent machine, so fast and a god deal in black friday.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wahooo baby

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop. FAST and perfect for video creation.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great gaming.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for playing xbox game pass. Does everything i needed it to do but definitely needs a cooling pad to not overheat.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Acer Predator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong laptop i like it, just the battery life don’t take long

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very good laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’ve ever had and it works wonders when playing big games like Warframe and such.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good pick!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming PC and I'm enjoying it quite a bit! It can easily run all of the games that I had wanted to pick up and I still have room for more.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale for $999, and for the price it was a great deal. Its a nicely designed gaming laptop with plenty of power for productivity and gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honesly the gf loves this laptop. We got it on sale and upgraded the ram to 32 very easy. Next upgrade on it will be the spare m2 slot for more ssd.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop to replace an old one. It works very smoothly and is a lot better to game on than my old one. Overall, it seems to be a good, quality laptop

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’ve ever purchased. Really powerful, runs powerful softwares as an engineering college student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can describe with one word AMMAZINGGGGGGGGGGGGGG

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome but has some issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purched for school but has a software issue that requirs the computer to be shutdown to log back in after its been closed for more than 12-24 hours (the pin code wont let you log back in) so if you need to save work and forget to do so prior to closing it youll probably lose it. Googled the problem and the most i could find was that it was a know issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Definitely worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on BG3 which is what I use it for the most. I also do some programming on it as well good rounded and definitely worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The syatem is fast and no regret on investing on this product. I use it for my photo and video editing. Worth every penny.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Acer predator gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the computer has been great, it was shipped to me very fast and without damage. The only reason i gave it a 4 star is because it runs hot and needs good ventilation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a 30 year old gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works great for what I use it for. I have not tried to play the latest triple A games on it since those are not really the games I’m interested at full price. I have played an extensive amount of Halo the master chief collection, Civ 6, and Minecraft with shaders. All of them run extremely well with high frame rates. I’m planning to use this laptop for school as well and have no doubt it will be perfect for multitasking and long study hours. It’s sleek and beautiful and the screen is bright and vibrant.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good one

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good laptop for the price though is a bit louder and heavy then i would like.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gaming experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my high school teenager and he loves it! This system is fast, lots of storage space and runs smooth all around.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice gaming laptop. great PC Benchmark scores. Did wipe and reinstall Windows 11 Pro. I would absolutely buy it again.

    I would recommend this to a friend