Customer Ratings & Reviews
- Model:
- PHN16-71-73LT
- |
- SKU:
- 6541302
Customer reviews
Rating 4.6 out of 5 stars with 530 reviews
(530 customer reviews)Rating by feature
- Battery Life4.0
Rating 4.0 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the Predator Helios Neo 16's performance, graphics, and display quality, frequently praising its smooth high refresh rate screen and excellent value for the price. However, some users note that the battery life could be improved, and the laptop's size and weight may be a concern for portability. The cooling system also receives mixed reviews, with some reporting noticeable fan noise and heat generation during intensive use. While the keyboard is generally well-received, the large and heavy power adapter is a recurring point of criticism.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best notebook
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm using it all day and so far I haven't had anything to complain about, I just loved it
I would recommend this to a friendRated 5 out of 5 stars
Slappy Wappy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing slaps. I haven’t even gotten to fully use it yet but I can’t wait to see what all I can do with it. Highly recommend!
I would recommend this to a friendRated 5 out of 5 stars
Amazing computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An amazing gaming laptop! Doesn't give me any problems, is super easy to understand and easy to use.
I would recommend this to a friendRated 5 out of 5 stars
Great Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy using this laptop. The visuals are great and it's useful for both work and gaming.
I would recommend this to a friendRated 5 out of 5 stars
Completely worth it !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is completely worth it at the price. Quick delivery and it's my best buy at best buy for the festive season.
I would recommend this to a friendRated 5 out of 5 stars
Gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for on the go gaming. Great battery life, good graphic and refresh rate
I would recommend this to a friendRated 4 out of 5 stars
Good Gaming Machine, but Battery is a Bit Short
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a dream, but the battery life when not plugged in is sadly a lot shorter than I'd like. Has been a good companion otherwise.
I would recommend this to a friend- Pros mentioned:Display, Graphics, Performance
Rated 5 out of 5 stars
Excellent laptop for gaming and work.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop for gaming and for work. I primarily play slightly older games which work great on this laptop. I was able to completely and totally max out the graphics settings at high resolutions for all the games I play - and it looked and performed stunningly. I also use this laptop for work and do design work using AutoCAD and the performance with that is outstanding. Having the separate numeric keyboard is a big plus, as is the large SSD and ample RAM. The display is also well suited, and I often also attach a large 4k monitor via HDMI and that also works perfectly. I was a bit surprised by the size and weight of the external power supply. It seems almost as big and heavy as the laptop itself. Not a big deal since this is in no way billed as an ultra portable machine, plus it is probably the most robustly constructed power supply I have ever seen with a laptop. The cord is thick and sturdy, as are the power connector at the laptop end of the cable. The keyboard is nice and easy to read, and the lighting effects are easy to configure, When using the arrow keys to move my character in games instead of the letter keys I did sometimes brush across the touchpad which created unpredictable results. Overall this is a well-built, high-performance laptop with a great screen and a reasonable price.
I would recommend this to a friend - Pros mentioned:Performance
Rated 1 out of 5 stars
Great until it wasn't...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had hoped that this would be a great gaming laptop. It was the main reason it was purchased. It had great specs. The only issue it had which was a deal breaker was that the Acer gaming app that you utilize to adjust aspects of game playing like fan speed, turbo, quiet mode or performance mode, etc. would constantly freeze and so was non-functional. My son and two of his friends bought this same laptop and all three had the same issue and all three returned the laptop. One of the friends called Acer and they said that there was nothing they could do. The laptop had all the most current updates so that wasn't causing the problem. The packaging of this laptop was seriously amazing. I think Acer may need to spend more money on its own gaming app and maybe less money on the packaging. It is designed as a gaming laptop so it's a shame that Acer won't correct this issue as it is a otherwise a great laptop.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear MAGfaith1,
We are sorry to hear that you decided to return your Acer Predator laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help. We have forwarded your comments to the appropriate team and we appreciate you taking the time to write this review.
Regards,
Acer America
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid gaming laptop and daily use. I am very satisfied with this purchase. Most of my laptop is from Bestbuy and they are very helpful.
I would recommend this to a friendRated 4 out of 5 stars
Good So Far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed some help from the Geek Squad getting this set up and working properly. After that, it seems to be working OK.
I would recommend this to a friendRated 5 out of 5 stars
More than happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the fastest, easiest to use, laptop I have ever owned. extremely satisfied! couldn't have picked a better product
I would recommend this to a friendRated 5 out of 5 stars
Great Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming laptop for the price.I am very happy with it.
I would recommend this to a friendRated 5 out of 5 stars
Gaming Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop! The specs on it is basically a PC, i love how portable it is!
I would recommend this to a friendRated 5 out of 5 stars
Good price laptop worth it on sale great item
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price laptop worth it on sale great item good brand
I would recommend this to a friendRated 5 out of 5 stars
Love it is so far.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it is defiantly a big win! Got it on sale and it has a lot of great features I was no expecting.
I would recommend this to a friendRated 5 out of 5 stars
Amazing PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing PC. Battery could last longer but it gives me around 6h of web surfing which ia still pretty nice.
I would recommend this to a friendRated 5 out of 5 stars
Best purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is what I was expecting and more. The charger is a bit heavy but this was my best purchase
I would recommend this to a friendRated 5 out of 5 stars
Read this before writing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop was very good but when i installed valorant on it after playing for 15 mins i closed it the screen got freezed
I would recommend this to a friendRated 5 out of 5 stars
Great laptop does everything I need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop for gaming purposes, and it is doing great. I highly recommend this laptop
I would recommend this to a friend















