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Customer Ratings & Reviews

Your price for this item is $209.99
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The comparable value price is $299.00

Customer reviews

Rating 4.6 out of 5 stars with 1987 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers enjoy the R 11 2-in-1 Chromebook's touch screen, ease of use, lightweight design, and long battery life. Many appreciate its size and performance, along with its reasonable price. However, some customers point out limitations in storage and memory capacity. A few users also mention compatibility issues with certain applications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,987 reviews
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for school age children. They can also use it as a tablet. Light weight and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great little chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the acer r11 chromebook and im very happy with it. I already owned the acer 14 which i bought in bestbuy bk in 2015 and that one is great too. The only thing i wish that it was just a touch faster. Well i really shouldnt ask for more i bought it for$179 2gb with 32gb touchscreen. I really wanted the r11 4gb with 32gb but just didnt want to pay the extra $120. All in all its an awesome little chromebook. The acer r11 is super light weight very responsive and its super cute. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife wanted something compact and loves using her chromebook every day. performance has been good so far....

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Touch screen

    Rated 5 out of 5 stars

    I am pleased with my Chrome Book!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Crome Book is light weight, touch screen, long lasting battery, goes from laptop to tablet, easy to carry in my bag, able to connect to my gmail from my cellphone, and recharges very quickly! I purchased a white one and it looks very elegant! Very happy with my purchase and the price of $250.00 fit my budget!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does just what I need it to do. It’s fairly fast and I like that I can use android apps on it. Great computer for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great product easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my daughter it works pretty fast, I would highly recommend! It's nice design and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Light, fast and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a light, fast and good chrome book. For the price, it was a great deal and meets my needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight
    Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Great chromebook for traveling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this chromebook because I was taking a trip and I didn't want to take my larger laptop. It worked very well. It is light weight, very portable, and foldable (360 degrees). Negatives include color - white, not the fastest processor and not a lot of memory. It was affordable and I am more than satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great for my son's first laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleak, awesome the way it folds to become like a tablet. Lightweight and compact, also pretty durable. My kids love it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best purchase in a long time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am by far so pleased with this product. The system runs so smooth and exceeds my expectations. The battery life is amazing. I typically use it for a few hours and this lasts me about 4 or 5 days. I usually charge it when it says there is an hour left. Which is another plus being able to see how much battery is left. Chrome has been my go to browser. Its simple to use and the Google Apps such as google docs come in very handy. I can run multiple windows at a time. I think max I've had open is about 8 to 10 and didn't see any slow down. I know this was one of my interests when I was looking to purchase and I haven't had a problem with performance. The actual build of the Acer r 11 feels like a good quality and sturdy without sacrificing the light weight. Overall I am extremely pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great all in one chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great all in one chrome book that brings a lot of value in a small package. As the unit folds completely back onto itself to function as a tablet with the touchscreen like many of the newer laptops it allows for many configurations based on your mood at the moment. Overall it does everything I could ever ask and I have no need for a full functioning laptop with a lightweight space saving machine like this chromebook

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the kids school. It has good performance and battery lasts for long enough for kids school day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for simple tasks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use it for simple everyday usage and it wonderfully! great buy for simple how to videos, netflix, and articles.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 4 out of 5 stars

    Excellent Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a long-time Chromebook fan and had my eye on the ASUS Chromebook Flip ever since it was announced, but after seeing it in person in my local Best Buy, I decided it was just a bit too small. The Acer has many of the same capabilities, but with a slightly bigger screen and roomier keyboard. Battery life is great and can last a few days with occasional, casual use. UI occasionally stutters and lags, but not as badly as some of the other Chromebooks I've used, and only with demanding apps/pages. The touchscreen is more of a novelty at the moment since most of the "desktop" web is still aimed at precision mouse navigation, but I imagine it will be much more useful when the ability to use Google Play apps moves to the stable channel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer, excellent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say I'm a huge Chromebook fan having grown up using Windows based machines. However, they are inexpensive and are now what is mainly used for my job. This computer was very reasonably priced, has a lot of nice features, and does exactly what I need it to do. Since I personally don't know much about computers, I bought it based on reviews and other recommendations by people who know a whole lot more about them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect touch screen option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has long lasting battery, perfect for small space and good collection of apps on Google store

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Just what I was looking for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a computer that was small, fast, new, and easy to use. This computer gives me what I want. the only bad thing is that it doesn't have a widely accepted operating system like Windows or Mac OS, so there are some things that don't work for this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Best for new students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for new high school students. Great features and easy to use. Great speed

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a bargain shopper and I hated buying computers because they were so expensive. I rarely use my laptop for anything now except studying and watching movies while i'm working overnights. I just needed something simple, light to carry, touch screen, and had the ability to flip all the way around. I bought the Samsung 11' Chromebook 3, and I liked it as well so it was a tough decision, but in the end I chose the Acer because it had the ability to flip all the way around and the screen was a bit sharper and brighter. One thing I wish I could change about the Acer is the color. I really hate the white, black should be the universal color. I bought my Acer back in May and I haven't experienced any problems with it except internet but i'm sure that's a wifi problem and not the computer itself. So if you're looking for a cheap, lightweight, touch screen computer that isn't doing a lot of work, definitely get this one.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Love the touchscreen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chrimebook is small and lightweight. The touchscreen functionality is a nice added features as well as it helps get things done faster. I would highly recommend this or any chrome book over a traditional laptop is all you plan to use it for is surfing the web.

    I would recommend this to a friend