Hi Ronald,
We are sorry the webcam on your Acer Chromebook is not working and we would like to see what we can do to resolve this issue. If you are currently located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America