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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 2792 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,792 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad hooked up my receivers, remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very professional and answered all 9f our questions. This guy showed up on time and was a lot of fun. He was also very respectful and he stayed to make sure every thing worked just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed a receiver on my stereo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individual was courteous and knew what to do. He was neat, prepared and explained everything before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! High quality, easy to use, assembly easy.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis from Arden Geek Squad is great. Very friendly and knowledgeable. He set up my new receiver and everything that I needed to use with it and made sure I knew how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Mathew(French way of spelling) was very good an knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad set up my receiver, tv speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my receiver, tv speakers, surround sound. They were on time very friendly , professional and work in a timely fashion.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, prompt, knowledgeable, clear communication and clean install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Superstar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great job by our installer. She really enjoyed her work. Identified some problems and helped with the solutions. It was a very difficult placement and she dealt with it positively. Made sure we understood the functioning of the various remotes

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always delivers A+ services. They are a very professional crew.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    They set up and connected my receiver to the TV,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did a very professional, very patient and knowledgeable to insure the set up, was completely done right and I was very satisfied...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup of the receiver was done quickly and advice was provided regarding its use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anthony consistently does a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Anthony! He has done a lot of work for us and he has always done an excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellows that installed my new receiver were friendly and knowledgeable and were very patient with me with my many questions. I was happy with the instillation and the product installed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AWESOME GUYS TO WORK WITH!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both guys are awesome they set up my TV and explained how everything works and I can call them anytime if I had a questions or problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my a/v receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex is great. He is professional, knowledgeable and courteous and connected the Denon receiver to my existing audio and video components. All works well and sounds great. Thank you Alex.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    4k receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers installed my new 4k receiver up and hooked it up to my internet and up graded it, and they hooked up my new speaker system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very knowledgeable and worked their butts off trying to fish the cable inside my wall. Although they met a few barriers, the job was completed cleanly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Are Geek Squad Fans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Associates from my Lake Lake, Florida Store are simply amazing. We have used the Geek Squad for four different in home installs and each one went flawless. They are Professional, Very Knowledgeable in their craft, Completely approachable they want to you ask questions and will not leave until you are comfortable using with your new install no matter what it is and they are patient and understand your questions. They do not rush through the install and hurry and leave, leaving you unsure of how to proceed. They clean up behind themselves leaving the area perfect. Geek Squad cost is not that expensive and they are worth every single penny. WILL absolutely use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    geek squad installed A-V receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, I believe his name was Cameron. was nice, certainly knowledgeable, but a bit hurried and I did not have a chance to get all questions answered. Overall he did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike from the Geek Squad did a fantastic job with the install, and he explained to us every detail that we needed to know. World class experience with this installation.

    I would recommend this to a friend
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