Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 98 reviews
(98 customer reviews)to a friend
Rated 5 out of 5 stars
awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service when the geek squad personnel came to set up my wifi and modem was outstanding. The geek squad personnel were very knowledgeable and very friendly.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service above and beyond expectations.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and detail oriented explanations I could understand. Made sure I understood every single thing I needed to get full value from purchase. Outstanding service.
I would recommend this to a friendRated 5 out of 5 stars
so glad I did
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never have had someone come out and install anything before because I always did it myself, but this time I had the Geek Squad do it all. A great decision...
I would recommend this to a friendRated 5 out of 5 stars
Job well done.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with the squad member that installed my camera system and was a great help in placing the cameras to get the best coverage.
I would recommend this to a friendRated 5 out of 5 stars
Luved it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your rep Dominic was awesome. Communicate every step of way. Suggested couple items to help with some issues. Wasn’t rushed st all
I would recommend this to a friendRated 5 out of 5 stars
Everything works perfect!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Team were the best ever. Everything, from my new Turn Table, new CD player and my new computer set works perfect!
I would recommend this to a friendRated 5 out of 5 stars
Modem/router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer discovered that I needed a new modem/router--he went and picked one up and installed it for me--no headaches on my part. Thanks so much!
I would recommend this to a friendRated 4 out of 5 stars
Unsuccessful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Usually, the Geek Squad can do everything, but not this time. But the blame is on Cox for not providing in-house service. Not sure if Cox’s outside systems were working either. But the GS was on time and tried working all their magic.
I would recommend this to a friendRated 5 out of 5 stars
Entertainment System Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad rep did a great job. Gave us suggestions to make system work better. Answered all questions and showed us how to operate everything.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up of new TV and Orbi went smoothly and quickly. Technicians answered all question and were very courteous and knowledgeable. Excellent service!!
I would recommend this to a friendRated 5 out of 5 stars
TV quick set-up and installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad agent mounted and set up my new TV quickly and efficiently. Everything worked perfectly from the start.
I would recommend this to a friendRated 5 out of 5 stars
Cable and Ethernet install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The builder hadn't finished all the wiring for cable and wired network. The Geek Squad were able to sort out everything. Excellent work.
I would recommend this to a friendRated 5 out of 5 stars
Flawless installation, professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best installation on rock fireplace, professional and cleaned up too! Highly recommend them for all installations. Will use them again
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my floodlight camera quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my floodlight camera quickly and efficiently. Thanks geek squad
I would recommend this to a friendRated 5 out of 5 stars
Very friendly & Knowledgeable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Matthew was knowledgeable and friendly. He went through all the ins and outs of the set up for the day.
I would recommend this to a friendRated 5 out of 5 stars
Excellent and helpful service men
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They mounted the tv on the wall and did the setup. 2 excellent servicemen. Extremely helpful and polite.
I would recommend this to a friendRated 5 out of 5 stars
The geek squad is awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did an awesome job with the setup and transfer of files to my new phone.
I would recommend this to a friendRated 5 out of 5 stars
Great tool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used the Geek squad for about 7 years. Haven't had any problems with them. They have fixed any problem I have had.
I would recommend this to a friendRated 4 out of 5 stars
professional and helpful
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to call them a couple of times to review steps they hadn't covered about using Roku device (e.g. having to use the TV remote for on/off). There is no Roku written manual (not Geek squad's fault); need to go online for info.
I would recommend this to a friendRated 5 out of 5 stars
Great bracket!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our new Sonos Ark looks well-integrated and sleek with this bracket. Sturdy too!
I would recommend this to a friend
