Customer Ratings & Reviews

The customer service when the geek squad personnel came to set up my wifi and modem was outstanding. The geek squad personnel were very knowledgeable and very friendly.

Professional and detail oriented explanations I could understand. Made sure I understood every single thing I needed to get full value from purchase. Outstanding service.

I never have had someone come out and install anything before because I always did it myself, but this time I had the Geek Squad do it all. A great decision...

I was very pleased with the squad member that installed my camera system and was a great help in placing the cameras to get the best coverage.

Your rep Dominic was awesome. Communicate every step of way. Suggested couple items to help with some issues. Wasn’t rushed st all

The Geek Squad Team were the best ever. Everything, from my new Turn Table, new CD player and my new computer set works perfect!

Usually, the Geek Squad can do everything, but not this time. But the blame is on Cox for not providing in-house service. Not sure if Cox’s outside systems were working either. But the GS was on time and tried working all their magic.

Installer discovered that I needed a new modem/router--he went and picked one up and installed it for me--no headaches on my part. Thanks so much!

Geek Squad rep did a great job. Gave us suggestions to make system work better. Answered all questions and showed us how to operate everything.

Set up of new TV and Orbi went smoothly and quickly. Technicians answered all question and were very courteous and knowledgeable. Excellent service!!

The geek squad agent mounted and set up my new TV quickly and efficiently. Everything worked perfectly from the start.

The builder hadn't finished all the wiring for cable and wired network. The Geek Squad were able to sort out everything. Excellent work.

Best installation on rock fireplace, professional and cleaned up too! Highly recommend them for all installations. Will use them again

The agent installed my floodlight camera quickly and efficiently. Thanks geek squad

Matthew was knowledgeable and friendly. He went through all the ins and outs of the set up for the day.

They did an awesome job with the setup and transfer of files to my new phone.

They mounted the tv on the wall and did the setup. 2 excellent servicemen. Extremely helpful and polite.

Have used the Geek squad for about 7 years. Haven't had any problems with them. They have fixed any problem I have had.

Our new Sonos Ark looks well-integrated and sleek with this bracket. Sturdy too!

We had to call them a couple of times to review steps they hadn't covered about using Roku device (e.g. having to use the TV remote for on/off). There is no Roku written manual (not Geek squad's fault); need to go online for info.