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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 444 reviews

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88%
would recommend
to a friend

Customers are saying

Customers praise the Add-On Custom Wire Run and/or Termination service, highlighting its neat and professional work, leading to excellent overall performance. Customers appreciate the excellent cable management. Some customers mentioned the installation speed and the resulting Dolby Atmos performance and overall functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 444 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ether net installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job cleaned up after. Easy to talk to Worked hard to get cable where I needed it

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Showed us how to work different programs, and that

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent got our computer doing just what we wanted with two monitors. And did some other work on our iPads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. They actually noticed we had an eero and was able to save us from renting spectrum’s router which saved us $9 a month. They were very friendly and knowledgeable. Our total tech membership is well worth its value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Geek sqaud is great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my tv and they were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Service done quickly and correct

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians did an excellent job. I would recommend them highly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked quick, clean and professional.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know their job from A to Z. They Politely kept me informed on everything being done. They work clean and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Junior at our household!!! He always does such a great job and gets our system up and running smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Installation team!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shane and Chris Hopper are amazing techs Super efficient, smart and personable ! Best Buy is lucky to have them on their team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to repair/replace a broken HDMI wire to our bedroom TV and instead offered the option of Roku installation which ended up being cheaper option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam and Chris did an awesome job getting our system up and going. Don't hesitate to use Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job Geek Squad, prompt, professional & courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wiring installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew were efficient and orderly. They installed the wiring so it was out of the way and hidden.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rewiring by Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was terrific. Didn't need to move any furniture. He fixed the problem. Didn't cost a cent because we have Total Tech Support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed 8 cameras and connected them to a monitor and our phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hardwired my PC in a flash!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional service - friendly staff - highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Well done and very courteous. Knowledgeable and right on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above expectations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went above and beyond to get the cable run in my attic. Thank you for your tenacity and perseverance to accomplish the task!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people would not install. They said they were a third party not Geek Squad and would not do it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad determined the problem of why my tv was

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad figured out my problem and fixed it. It took a lot of diligence but they persevered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv and equipment quickly!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and made all necessary connections to my equipment expertly.

    I would recommend this to a friend
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