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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 444 reviews

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88%
would recommend
to a friend

Customers are saying

Customers praise the Add-On Custom Wire Run and/or Termination service, highlighting its neat and professional work, leading to excellent overall performance. Customers appreciate the excellent cable management. Some customers mentioned the installation speed and the resulting Dolby Atmos performance and overall functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 444 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kris And his assistant are top tier professionals. Kris knows how to build relationships with customers. Very personable. I would prefer not to have anyone but him installing my components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spaghetti wires

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two great geek squad employees helped us unlabeled and clean up the spaghetti load of wires that littered our family room. They did a wonderful job and were pleasant to have around. We would like to adopt them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the installation and crew. Works as expected. No complications and no issues. Overall, quite pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks expertly wired my room for surround sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional, organized, and flexible. Clearly knew what they were doing. Im very pleased with the result and would recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Arrived on time. Keep the area clean. Gave great instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed cables into the drywall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were great and did a nice job. They finished sooner than expected. Smooth experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ethernet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service - Tech re-wired my home's ethernet system, including re-heading the connectors, which had been poorly done by new home builder's low voltage provider to make all my wired network function well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Piner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived within time frame. Came in completed installation. Showed use how to use and job was completed in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad added a new line and connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives were fast and professional. I explained what I needed and quickly assessed the issues. They added a new connection for my direct box behind my television.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed wiring for home network

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team member was very professional and very knowledgeable. Discussed what needed to be performed as well as what options could be employed. Very high quality workmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came and replaced a portion of my security system. He did it on time, had the right part and was thorough and efficient as well as professional. Just what I was hoping for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad run a large network cable from my upstairs office to an outdoor Ring Stick Up Cam running PoE. They did a great job and completed the service the same day. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech could not do the wiring because the only option was under the house he told me a different way to solve my problem and it worked out fantastic the Tech was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wire run

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech assessed my issue got me fixed up and increased my internet speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad did a great job. Thanks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a great job installing our wall-mount and TV. They were very neat and even swept up the plaster dust from the mounting holes in the wall. Thanks for a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my mesh system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO COMPLAINTS! Professional and courtesy! I give the team 10 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work and explanations by Michael,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad member Michael provided clear explanations and excellent work. His attention to detail was superb. All our network connections perform better. Great value in upgraded performance over wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote speaker wiring project

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 8 remote speakers plus the surround sound speakers in our home rewired to the new location of the TV - tough job done well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and quick installation. They are very efficient and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    75” TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad mounted my 75” TV in a timely manor. They connected it to my DISH BOX. The receiver & CTR.speaker I ordered were back ordered.

    I would recommend this to a friend
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