Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 444 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 444 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Crew was Top Shelf

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff that finished my project were great! Top professionals and great guys.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Geek squad installed the cables

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and ran the HDMI cables in the wall. They where very professional and efficient. No wasted time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Needed another run

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At least that is what I thought. They tried to tell it would not do what I expected AND they were right. They know what they are doing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Wire install was quality and quick!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were on time, efficient, professional and did a great job on our installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Custom wire run

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv and ran the cable and setup the tv and was very knowledgeable about the equipment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Run new ethernet hard wire

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents ran a new hard wire ethernet to a second office in our home. Very professional and knowledgeable. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Tv was set up perfectly so we can use devices we bought the tv for. The I tire is burial land and was set up to work with ease

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding care for the customer’s needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job done with care and concern about what we needed done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed a telephone drop and an ethernet drop.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was excellent, fair, informed and considerate. Good common sense. The purchase process was not as good. Too pricy even with the total tech membership and the invoice is too complicated with items listed that are not purchased to make a specific price point. Very frustrating and confusing to a customer and spoils the customer experience with the great work of the installers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    professional employees

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding. as noted in previous reviews, i would recommend this service without any reservations. friendly employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents did a great job of installing the HDMI

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of installing the HDMI cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan is an outstanding tech! Super friendly, helpful, and knowledgeable. You should feel comfortable sending him into anyone’s home. You have a great employee there. Keep him happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad 'double agent' Lisa Starr Chatfield, was awesome. She was very experienced, well prepared and careful in her work both in our attic and bathroom closet, which we really appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work knowledgeably, efficiently & professionally

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad hid hdmi behind wall and hid all components in our cabinet. Plus the "Geeks" were personable and kept our interests in mind. Boy is my wife happy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very neat work, very professional. Only problem I had was that they only had black cable not white. They used a molding which was good.

    I would recommend this to a friend
  • Pros mentioned:
    Cable management

    Rated 5 out of 5 stars

    Very satisfied.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very professional. They did an excellent job running the cables.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad was knowledgeable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All devices connected and checked. Performance was really good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient and supportive squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were efficient, clean and timely in our home. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cable management

    Rated 5 out of 5 stars

    Just Great.!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to setup TV, in home without all wires showing. Geek squad showed product to me and installed it all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed everything perfectly. Wires behind TV are a little messy, but you can;t see them.

    I would recommend this to a friend
Sponsored