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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1357 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,357 reviews
  • Rated 5 out of 5 stars

    Perfect and dead center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Putting such a large TV above the fireplace definitely made me nervous. I was adamant about how OCD I would be and I was assured that being professionals the TV would be centered perfectly. I cannot express my gratitude and how perfect my TV box above the fireplace. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great at keeping me updated on my appointment time. Did a great job in properly mounting the tv and ensuring that it was hung at the correct height. He even went as far to check the level of the mantle to make adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys delivered my TV , took down the old one, installed the new one and hooked all components up. then they showed me how to use it and left everything neater and cleaner than when they arrived. Just a tremendous experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    these squad techs have the answers and get it done

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we really trust and enjoy the squad folks that come out to set up our technology. they have gotten up through all the information and if we need them back for a quick refresher they are gracious and patient. when they leave it is well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will use the geek squad for other projects. The guy was very nice and polite and was in and out quickly. He actually setup and connected all the equipment, even though he was only supposed to do the tv wall mounting. I definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was helpful, responsive, educational, professional and did a great job! Lots of attention to detail and I appreciated their advice on how to maximize the use of technology in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time, tried to install the TV mount but the mount would not work for my wall. They had a different mount with them and installed that one instead - the 2nd mount was $100 cheaper and just as good so I was happy about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ”The Geek Squad, ” you did it again, another fantastic job. I highly recommend Best Buy and its services, especially from the Geek Squad. To all the other Associates at Best Buy, thank you very much for your help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installers did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers did a great job installing my TV wall unit and programed my tv without any problems. They did a great job cleaning up the work space and hauled off all materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount for the frame tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that installed my tv over my mantle seemed to have no problem with hanging this mount. This came with the frame Samsung 65”. So far so good. You can even tilt it some for more clarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pros all the way

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came in, along with an electrician and in short order, mounted the 55" Samsung over a fireplace in the family room, redirected the electrical and cable wires and did a fantastic job. Excellent work, great price, very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace the TV mount above the fireplace when I purchased a larger TV. The agents showed up on time and did an excellent job. Easy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted a 75” tv above our fireplace.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was great. She mounted two TVs in our house. When she realized she couldn’t mount our tv above the fireplace due to the wrong bracket, she quickly ordered a new one and put us on the schedule to come back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Professional and Quick Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad pros did an excellent job mounting three tvs in our new house and were extremely professional and abided by all current PPE guidelines. They answered all my questions and everything works fantastically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy lifting - done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys moved a heavy flat screen TV from the living room wall to the family room downstairs and mounted it above the fireplace. Excellent job and no marks on the stairwell wall while making a tight turn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad team, went above and beyond

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got it mounted and helped me get connected devices connected and out of the way. This wad important as the location of the tv would make it very hard for me to connect anything later. The team really went above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed & set up my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benjamin and his team were excellent! They installed my TV quickly. Helped me set up streaming services and answered all the questions we had. I would recommend Geek Squad and especially Benjamin to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exemplary work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad agent Daniel did an unbelievable job of mounting my new LG OLED TV over my fireplace. He was professional, courteous and knowledgeable. It was perfectly centered with just the right tilt down to my sofa across the room. Absolutely could not be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Canceled but I know they are great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I canceled this setup process when they arrived but by seeing the job they did with seeing up everything else I was very pleased with everything. I know they would of done a great job at this as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys mounted my TV no problem they were efficient, courteous and knowledgeable. They hooked up all equipment made all the wires look neat couldn't be happier that I had them install it.

    I would recommend this to a friend
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