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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 126 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 126 reviews
  • Rated 5 out of 5 stars

    Geek Squad PC setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did Travis do an excellent job of setting up my PC, so that I've had no questions or problems 2 months hence, Travis also got my 65" BlueRay HDMI TV's connected to the wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely Thomas!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas Fuqua Rocks! On time, courteous and efficient! Everything you want to see in a Geek Squad technician!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far better than I expected. The Geek Squad person that came to help set things us was very knowledgeable and very patient. We were exceptionally happy with the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my laptop. He was cautious about the virus and very professional. I have recommended Geek Squad to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was professional and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ricky was excellent. Very efficient and professional as well as setting up a couple systems for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad technicians were fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to locate the problem and get my computer going again. They also made certain that I understood how to operate my new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug and play my #$%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have phones, tablets and what ever adding another system can be great or add problems and cliches this way it done right not error codes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek recommended, works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The switch & system works well as recommended by Greg with Geek Squad.. The performance & range is better than the previous Netgear system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was very personable and respectful and clearly knew what he was doing. Satisfied. The product runs and works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech was very knowledgeable and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech took his time and made sure that everything was done properly. He also made sure that I knew what to do and how to use my new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed printer to computer quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new computer and connected it to my printer. Everything is up and running fine. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kempton was knowledgeable & quick & respectful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Kempton did a very good job setting up my computer 7 printer. Could not be more satisfied with Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad service today.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my printer and got my computer working again. Many thanks to the agent from Newport News!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time service tech got everything installed and running quickly. Took time to make sure I understood basic operations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My gosh, Josh is a wonderful young man who was patient with my wife and myself explaining everything and answering all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great personal service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From start to finish, technician troubleshot and worked through every issue to deliver flawless performance from equipment installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These GEEK people are wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kaleb installed our router and was extremely helpful with our set-up. We will now get a $10.00 drop in our cable bill thanks to him and the SQUAD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good set up for iPad and computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer and Ipads work well! Most info. carried over with the exception of Apple music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad technician arrived on time, worked quickly, efficiently and professionally. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was so patience and kind . Answered all our questions you guys are the best ever

    I would recommend this to a friend
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