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Customer reviews

Rating 4.7 out of 5 stars with 387 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 387 reviews
  • Rated 5 out of 5 stars

    Our Geek tech Allen Moore was very professional a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek tech, Allen Moore was very knowledgeable and professional including extremely "patient" which was greatly appreciated without any intimidating expressions. Great team scheduling was also appreciated. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very attentive to the needs of the printers but one is still being very stubborn so what can I say. The other I haven't tried as of yet but figure it is working as is suppose to, if not, I'll call back...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They has never disappointed me and that is why I keep coming back. They were thorough in explaining everything and very professional. They even asked me where I want the old equipment to be placed and took away the old tower for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time and was able to set up computer and attach to our printer. Assisted us in getting acquainted with new technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer/printer/software setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was amazing, patient and quick to set up my new computer and printer and transferred my old data so I did not lose anything. I will continue to buy my products and use Best Buy's Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad annual tech policy with anti virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician discovered the problem with my Epson copier/ printer quickly & had it up & running in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add-On Printer Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Tech not only made sure my printer was set up, he made sure my design space was working with my new computer and my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did fine on connecting everything. Only problen less than 2 weeks later the printer went offline and I have to have tech come back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service works really really good and I’m been very pleased with everything geek squad has done for me up every time I reach out to them they help me thank you so much Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing but praise for this HP Label Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Laser Printer is awesome. Incredibly compact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST SERVICE VALUE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service, representative very caring to my problem, highly recommend this service, a great investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Wish Everything Were This Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to get our printer/scanner to work with each of our computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad is worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kurt from the Geek Squad set everything up, got our iPhones and iPad to Wi-Fi print and answered questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad / Mike from in home service ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike from the Geek Squad was fantastic! Very knowledgeable, professional and very qualified.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my computer hooked up and the printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer/Wi-Fi problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corrected all issues. Tech was very efficient and knowledgeable concerning my printer and Wi-Fi problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ben the Geek Squad tech is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben,the Geek Squad tech unlocked a crashed computer, transferred data to the new one, connected printer wireless in a very short time. His computer knowledge is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COMPUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he knew what he was doing and tried to help in every way. I BELIEVE HIS NAME WAS JASON.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Explaining remotes to a dinosaur.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to get me tuned into dealing with the one remote that I needed to make the system work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Star Performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nhan Nguyen was very professional and knowledgeable regarding the items he came to support. I recommend him to anyone looking for great professional support.

    I would recommend this to a friend