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Customer reviews

Rating 4.7 out of 5 stars with 402 reviews

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95%
would recommend
to a friend

Customers are saying

Customers regard the Add-On Printer Setup service favorably, particularly praising the overall performance of the printer and the effectiveness of the printer setup process. Customers also appreciate the agent's ability to resolve connectivity issues. In addition, the agent's knowledge and clarity in explaining the setup process were well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 402 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad set up printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service tech, Brett, did an excellent job setting up my new printer after setting up my new iMac. Great job connecting it to my computer and my wireless connection. Very professional and patient with my many questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad connected computer to printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent made a house call and fixed hookup between computer and printer in less time of 1 1/2 hrs time from computer on chat . Mike was great it took less then 20 minutes to check all systems involving in router that has been installed by Cable company week before.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad agent went beyond necessary help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and discovered my computer problem immediately. He also gave me helpful hints and was very forthcoming with information.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My ink is gone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they accidentally took my ink with them. My machine came with a couple years of ink and it's not here. What do you do about that. Best Buy what do you do?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Printer setup

    Rated 5 out of 5 stars

    Geek Ron was awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ron set up my printer and new computer and had them communicating in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Corrected the printer problem out, thanks Justin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a previous geek squad rep added our new printer, however he didn't do it right so Justin straightened it out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BobD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad helped tie in the new lap top to the new printer and they work well together

    I would recommend this to a friend
  • Pros mentioned:
    Printer setup

    Rated 5 out of 5 stars

    Geek Squad has yet to disappoint!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has yet to disappoint me. The Agent was fast and after setting up my new computer, he did the same for my new printer. He was polite, efficient and masked the entire time.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Printer Setup and Troubleshooting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup of XP- 6100 printer was done in one in-home visit. I appreciate help of this kind, as I would not know where the wires go. It was all done for me!

    I would recommend this to a friend
  • Pros mentioned:
    Printer setup

    Rated 5 out of 5 stars

    Computer and printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new printer and computer. Kevin came to my house and set both of them up for me. I was very pleased with his work. He is an asset to Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    In & Out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente, excellent! He knew what he came to do and did it quickly. Very professional and knowledgeable. Didn’t waste my time or his and knew his job assignment.

    I would recommend this to a friend
  • Pros mentioned:
    Printer setup

    Rated 5 out of 5 stars

    Complete service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent spent so much time setting up my new computer and printer that I couldn't believe the completeness of the service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Set-up of color laser printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new color laser printer and made sure it functioned properly.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Wireless printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team member was very efficient an answered all my questions and was able to hook up my printer as wireless for my

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    fast and good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    addressed connectivity issues with the printer. Fixed overall issues with the computer

    I would recommend this to a friend
  • Pros mentioned:
    Printer setup

    Rated 5 out of 5 stars

    Printer installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent spent a comprehensive amount of time getting my printers set along with recurring cartridges refills.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service is perfect, they do 100 & 10% job, very satisfied...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, knew exactly what to do and how to help. Very easy to talk to, was in and out in no time. I would highly recommend Tyler.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Will be there until its is resolved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough good things. They will stay working on your issue until its resolved

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad fixed our network

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike really helped us out with our network and setting up the tv and the printer. He updated everything He was through

    I would recommend this to a friend
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