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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 387 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 387 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad got printer working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corrected the problems with my pc, reinstalled my printer, and made sure all worked correctly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Krystal was very good at setting up the Ipad and printer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful technician who identified the nature of the problem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Joseph is great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was taken care of and in a timely manner

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer Driver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed printer driver on my new computer. Works great now for all printing jobs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Set up my PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with my Geek Squad visit. Highly recommend the service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    NO HASSLE PRINTER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT; SUPER GEEK! THANKS THOMAS, YOU'VE DONE IT AGAIN!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The est of the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent X 10. Superb knowledge & service. Bravo

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad to the rescue!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent got everything going - did a great job, certainly knew her stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad bought and installed my printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameron Smith is absolutely terrific! His knowledge with the hardware & software is beyond reproach as is his skill in conveying what he is doing and finally, his ability to get me what I wanted, show me how to use it and get along with my dogs is why I go to you guys not somewhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home tech support was awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My in-home experience was awesome. These guys really know what they're doing. I had called and worked with several on-line techs and none of them could fix my problem, but when the tech came to my house, he fixed the issue in a short amount of time. I doubt I'll chat or call in again, just get an in home appointment for the quick fix.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Quick and knowledgeable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reconnected my iPad and Mac to the printer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10 Stars for Geek Squad Team

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best. I could not have it any other way

    I would recommend this to a friend
  • Pros mentioned:
    Printer setup

    Rated 5 out of 5 stars

    “Old” printer now works with Windows 10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer connection and computer setup. All working ok.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Valuable Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, efficient and left no mess. Good job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Showed me to use spam.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helped me. I was getting way too many emails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you geek squad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your people are always tops! They don’t leave until it’s fixed! I don’t know who does your training, but they are second to none. Thank you Best Buy and geek squad call. Your man Sergio has been to our house several times, for several different repairs. You’re lucky to have him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad removed all virus from my computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent cleared several viruses that were on my computer and then he installed WebRoot on my computer and put the Geek Squad connect on my desktop. Before leaving he ensured that everything that he had done was explained and that I was able to use the additions and updates he had made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up and organization couldn’t be better!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was most congenial. The wiring was neatly tied in a most organized manner. He did not leave until all was checked and I understood all the connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inability to diagnose sound failure

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice on my TV and sound bar went off and on in an unpredictable manner. I was told to shut my internet connection off and disconnect the appropriate wires. I did so. The sound returned but still irregularly. The system still performs poorly.

    I would recommend this to a friend