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Customer reviews

Rating 4.7 out of 5 stars with 387 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-387 of 387 reviews
  • Rated 5 out of 5 stars

    HP Scan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great and very nice and explained why

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, Geek Squad! I'm scanning!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scanning function was restored in no time flat

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    The home agent was excellent.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came to my home was excellent. Excellent. The phone staff are not good. They passed me from one agent to another. Really bad. I'd also called about 3 times and each call was useless. There were two females w American accents understood and attempted to be assist but their job was to forward me on. One agent passed me to an 833 prefix. Smh Difficult to recommend the phone staff. Even appt w best buy staff seemed to less than interested.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Internet probs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need more instruction, internet not working in livingroom

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not fix

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried but not successful was not able to fix the problems

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad agent terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was terrible. Put me on hold 5 times for at least two minutes. No help whatsoever. I told him my problem. He had no clue what to do. I finally said I wanted in home service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up on the printer lasted about three weeks now it doesn’t work at all

    No, I would not recommend this to a friend