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Customer reviews

Rating 4.7 out of 5 stars with 402 reviews

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95%
would recommend
to a friend

Customers are saying

Customers regard the Add-On Printer Setup service favorably, particularly praising the overall performance of the printer and the effectiveness of the printer setup process. Customers also appreciate the agent's ability to resolve connectivity issues. In addition, the agent's knowledge and clarity in explaining the setup process were well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 402 reviews
  • Rated 5 out of 5 stars

    I had a New Printer, and Andrew installed it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew is the Best! He always does the best job. I admire his skills. Thank you, Andrew. Luisa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was competent, friendly He took his time and explained in terms I could relate to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My issues were resolvedly Matthew and he explained what was causing the problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my new printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geoffrey Graybeal installed my new printer. Did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job done.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job and helped with all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer assistance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent gave me advice on how to keep my printer working at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always super great. They are kind, smart, and helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Restoring print function

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online efforts to restore printing functions were only marginally successful - problems were in computer connections, not just software commands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in-home printer set up and laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service by technician. Very professional and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agent was a professional.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed my computer easily with complete confidence.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson Printer installation.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having trouble printing on top area! Our drivers licenses! JoAnn Schultz

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cortney is always a joy to work with and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad personnel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service; kind; friendly; and knowledgeable. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistance with setting up computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was friendly, patient and gave excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rock star

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe DeMarco rocks. I'll say it again, Joe DeMarco rocks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Scan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great and very nice and explained why

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, Geek Squad! I'm scanning!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scanning function was restored in no time flat

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    The home agent was excellent.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came to my home was excellent. Excellent. The phone staff are not good. They passed me from one agent to another. Really bad. I'd also called about 3 times and each call was useless. There were two females w American accents understood and attempted to be assist but their job was to forward me on. One agent passed me to an 833 prefix. Smh Difficult to recommend the phone staff. Even appt w best buy staff seemed to less than interested.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Internet probs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need more instruction, internet not working in livingroom

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not fix

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried but not successful was not able to fix the problems

    I would recommend this to a friend
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