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Customer reviews

Rating 4.7 out of 5 stars with 402 reviews

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95%
would recommend
to a friend

Customers are saying

Customers regard the Add-On Printer Setup service favorably, particularly praising the overall performance of the printer and the effectiveness of the printer setup process. Customers also appreciate the agent's ability to resolve connectivity issues. In addition, the agent's knowledge and clarity in explaining the setup process were well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 402 reviews
  • Pros mentioned:
    Printer setup

    Rated 5 out of 5 stars

    Finally, I have a functional printer!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rene' is my favorite Technician! Even my dog, Nahjee, likes her! She got my Canon Printer up and running in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee arrived on time, was neat and knowledgeable. He efficiently installed our printer and showed us how to use it, and answered all our questions. We have used the Geek Squad on several other occasions and have been satified.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and courteous service. All is good now! Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Printer setup

    Rated 5 out of 5 stars

    Geek Tech super printer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech set up the printer and showed me the print functions too. Super set up experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thanks Geek for the troubleshoot visit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the troubleshoot visit. Everything is continuing to work great! I hope to get many years out of the computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent in home service! By christoper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service good customer service chris did a excellent job and has a nice personality I am very happy with the service he provided will use him again glad he is on you’re staff I appreciate everything he did thank you for having him !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was great but there is a question on my printer i need too know how too make copys ??

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Geek squad connected my new computer to my system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice efficient gentleman. Connected it all together and it worked so I could do my taxes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geek squad set up my printer and did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents did everything to get printer set up and working fine!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the young man who came out and helped me get my printer set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up when they said he would. The man was nice and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    APPLE COMPUTER MAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRINTER WAS INSTALLED QUICKLY AND PROFEESIONALLY. HE DID EXCELLENT JOB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was really great in setting up our computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out his name was Corey Mesenbring. He set up our new HP touch screen computer and we were very satisfied. He attached our lap top to the new computer so we could print from it too. He did all he could to make it easier for us. He also made sure we knew how to work the new computer and set up a DVD player box that we purchase from Best Buy the same day so we could use it on this 27" screen.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was quick and very knowledgeable. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Geek Squad Printer set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike did a great job getting our new computer and old printer working together.

    I would recommend this to a friend
  • Pros mentioned:
    Printer setup

    Rated 5 out of 5 stars

    Computer was installed very fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech hooked up everything and tested the new printer ...he was very professional and experienced.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Geeksquadisgreat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my hd tv and converted it to a roku

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up everything , new laptop , set it all up printer and all ! Very pro , easy going guy great to have him do the work for me , would recommend him to anyone who needs some lessons on how to run a laptop Lol ! Taught me a few things thanks again !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad repaired my computer and printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark, Did a great job on my computer and printer.Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sq set up / showed me how to use my scanneer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my scanner and took some outdated software off my laptop. I had been struggling to get my scanner to talk to my laptop. Geek Squad new exactly what needed to be done and showed me how to use the equipment. He even watched as I performed task to make sure I understood. Next time I make a technology purchase...I will definitely have Geek Squad set it up for me.

    I would recommend this to a friend
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