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Customer reviews

Rating 4.7 out of 5 stars with 387 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 387 reviews
  • Pros mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Installed my printer to coordinate with other comp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech needed more time to set up my printer with the app to my computer. He did a good job of making sure that my printer functioned with all of my wi-fi computers. He just needed more time for this visit and I will have to call to have him come back and finish a couple of things.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad was efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do a great job, answer your questions, and follow-up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installed eero Wifi Mesh fir the whole

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were knowledgeable and professional. Very patient !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer up & running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my printer problem in no time at all. Is up & running fine!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job at printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and efficient in setting up my printer.

    I would recommend this to a friend
  • Pros mentioned:
    Printer setup

    Rated 5 out of 5 stars

    Geek squad set up my printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlo set up my new printer. He was very quick. He showed me how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Working on resolution for my washing machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, courteous, knowledgeable, on time, resolving my problem.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Geek Squad resolved the printer communication issu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corrected the error Comcast caused with my wireless printer communications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless printer problem resolved!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent called me ahead of the appointment, was on time, was so pleasant and knowledgeable! He also explained to me, in terms I could understand, WHY the printer problem occurred and how to troubleshoot if it happens again. He understood my limited IT capabilities and treated me with honesty and respect. Thank You!

    I would recommend this to a friend
  • Pros mentioned:
    Printer setup

    Rated 5 out of 5 stars

    MY NEW LAPTOP IS WORKING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new printer to both of my laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    set up my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up my new laptop, have no issues..............

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Only Way to Set Up a Wireless Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Painless setup and works great the first time used.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    printer was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall the service the great the time was as stated i would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Charles worked very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the setup very quickly!! Works like a charm!!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew what he was doing and explained everything to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new computer and transferred

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member installed a new computer, keyboard and mouse, installed software and hooked up to existing monitor and printer. He also deleted viruses from the old computer and transferred data from the old to the new one. He was extremely efficient and arrived on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad didn’t help me with my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don’t know how to utilize my printer. I was never instructed by the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    elizabeth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer, Josh, was professional and patient. He not only installed the computer, but took the time to explain things and set up the new unit so that the 75 year old users had no trouble adapting from Windows 7 to Windows ten. We were impressed and felt satisfied by the Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Muiz installed my printer also great job did not need the Wi-fy part of it from what he told me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Scanner not working properly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent serve. Very professional. Great job done

    I would recommend this to a friend