Customer Ratings & Reviews

Great job by the Magnolia install crew, they were thorough.

The techs did a great job with the installation. The projector did not work in my home but the guys did a great job.

Geek Squad did very good in installing my new projector in my house.

Geek squad went above and beyond my expectations. I was a little concerned with the price at first, but they were amazing and did a fantastic job!!

Went above and beyond to fix my movie room issues.

They were on time. Did the job perfectly. Set up with everything. Very happy with their work.

They took their time and made sure my install was done amazingly well, cleaned everything up after... they did an amazing job

The plan got started by Travis. He made a couple of calls and got the plan started working quickly and smoothly. It started with Roger getting the electric part of it done. Then came the geek guys to run wire, install the speakers, hung the screen and then hooked everything up. I’m convinced that the system sounds so much better then it did when it was first installed back in Indiana. Sounds “fantastic”!! Thank you so much!!!!!

Will not give a review except to say absolutely dissatisfied with this service schedule multiple appointments said at all day because of the 12 hour window. Your tech never showed either time. No one bothered to call either time. Made third appointment at point got my money back and decided to go elsewhere.

Excellent crew. Knew exactly what they had to do and did it quickly, efficiently, and professionally.

Probably should start sending persons with more training on projector setups. This setup went smoothly regarding the items they did. What they did NOT do however is more telling. For instance, I initially had an issue with the projector not connecting to the Samsung App download server. This issue could have and probably WOULD have been solved if a better trained installer had been present to troubleshoot. It took me about a week to find and correct the issue after having been told by both Best Buy AND Samsung that I needed to ship the unit to Samsung for repair. Turned out the projector was 100% operational and the connectivity issue was being caused by settings in my VPN router. Bottom line, Best Buy Geek Squad employees should probably be more "Geekier" than those that "installed" my projector. All in all though, Best Buy's Total Tech membership is still worth the annual cost. I'll be signing up for another year when the time comes.

The geek squad mounted my projector nicely and properly.

technician mounted projector perfectly, works great, would recommend this technician for any Geek squad job

Our installers, Derek (sp?) & Austin were professional & knowledgeable, and were careful and thorough in installing and calibrating the projector. Thanks again!

took them over 4 hours to set up and did not know how to program. still was not working. Called Best buys and said that we need to call who they sent. Best buy would not take care of it. I ended up contacting a professional to program the projector and receiver. cost me more money but worth it. to bad Best buy does not stand behind their geek squad.

Clean and unobtrusive. Geek squad forgot to install trim ring. But they took it apart and fixed it. Many thanks.

Nice work as required, they did fantastic job. Will recommend them

Agents mounted my projector as expected. Everything looks good

Excellent workmanship. Very patient and knowledgeable.

My installation of my new 4k protector and mount went perfect. Highly recommend.