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Customer reviews

Rating 4.7 out of 5 stars with 270 reviews

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93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-270 of 270 reviews
  • Rated 5 out of 5 stars

    Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed computer and transferred files from one computer to the new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up iPad No Problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was not for a TV but a new iPad Air. The tech was great and explained all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad really knew what to do

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me with all my computers, Also answerd all of my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squat connect my computer and printer to the

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my computer and printer connection to the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert installation......professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wifi hookup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job done by Jared. He is polite and knowledgable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AMAZING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seriously recommend if cant get phone out of recovery mode. was not able to get into my iphone 6 plus after i did the update and i took it to best buy and they did the software update and after i was able to use my phone again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never showed up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three appointments three no-shows and did not call me to cancel

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pass the buck, not our problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No network help from geek squad for a 1500 2 yr old gaming computer. Told they can't do anything but wipe it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not on the phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like on phone service for technical problems

    I would recommend this to a friend
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