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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 268 reviews

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93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 268 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great work on my software installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician installed my software with excellent competence. He was very professional and answered all my questions about my new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed HP printer. Agent Linda was efficient, knowledgeable. And friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed software on my new computer. The member showed up on time and was very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    less trouble for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Additional software was installed at set-up. This is one less thing I need to worry about. The peace of mind I have knowing the programs are ready to go is priceless.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Always the best tech service.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech set up new desktop, transferred data from old to new. Tech explained new features of new desktop. Excellent service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad In-Home Install Add On Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2024 Microsoft Office Home & Business standalone package and needed it installed on new laptop. 2019 Microsoft Office Pro was currently installed. When all was said & done, I still have 2019 version.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your data transfer could have been better. I am a Best Buy member

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    software installation installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new software and transferred my data so no losses. He was amazing and patient with me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    the 2019 Office for home and students is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional Geek Squad installation is the only way to go. Works perfectly and is adequate for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    Great Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech helped in installing security software and fast too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Geek Squad is essential to computer ownership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician showed up on time and fixed everything quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 Geek Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John the tech agent out of the Marlborough Store did a fantastic job for us today. He is the best technician that I have ever come across in the computer hardware and software world. Very polite, courteous, proficient, etc., etc., We are happy we made this purchase from Best Buy because of the tech support we received today. Thank you John!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent uploaded all software. Seemed unsure if some items uploaded or not at first.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Answered all our questions!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed new software and transferred data from old laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Migration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software transferred and installed efficiently and works properly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    teactchion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rubin did a great job of helping me with the computer

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    MS Word for MAC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup the software on my computer and it was done easily and professionally! What more could I ask?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    sure did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great work. Hoping to get a call back from Jason soon, as I have more questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian, I believe was his name, was very good at his job and knew exactly what he was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would not attempt this without the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad have always been the best for my needs and they are always very professional and knowledgeable.

    I would recommend this to a friend