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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 759 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 759 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer a contractor for Best Buy and had to deal with Denon system to get the new TV to work. Accomplished well

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    Old TV Haul-Away - Yes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old TV was large and very heavy. So, it was worth the extra fee and very convenient for Geek Squad take it with them upon installation of our new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    almost too big tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price including free setup from sony was a factor in my purchase. The picture quality and sony's reliability sealed the deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    lg oled tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv and price why do I have to type that much when I already said it was great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    In Home Services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team did a great job of setting up my new TV and haul off my old set. Would highly recommend GEEK Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in home install and haul away were awesome. The guys were professional and able to get everything hung and set up in a short amount of time. I do wish that the sales person would have informed us at the time of purchase that the actual setting up and run through of the TV was an extra cost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Haul away of large, heavy plasma TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haul away of old large, heavy plasma TV. Everything went as planned. I was surprised by how well it went. I was wondering how I would get rid of my old TV. This was a perfect solution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individuals that came to help me were excellent. (Especially Jacob). They explained what they were going to complete and worked perfectly as a team. I am so grateful it was the two of them that showed up, as I felt assured all was going to be completed correctly!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Removal of old TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad loaded up my old TV and took it away promptly to be recycled by Best Buy. This was such a help to me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    by bye broken tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great they took the broke on e away :-) Great staff

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    65 inch Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians did a great job of installing and hauling away old TV. Very happy with product so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose and his partner came and grabbed the old TV as they dropped on the new one. They were nice and gone in under 5 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Properly installed the TV and audio system. The setup to use ATT Uverse programming. Tested the audio and explained the function. I think the either did not know or forgot to mention the Sony speaker system also handles STEREO 5 speaker system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great TV and Geek squad installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad deliver and handle the setup of our TV really helped us get the most out of the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy on big screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! But sound not so great. Price point phenomenal!! Had Best Buy install- real pros

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time set up was great and they took the old one away

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    75 inch tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television best buy is best place to buy a tv

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    without a sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They knew what they were doing. No discussion necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, polite and efficient! I couldn’t ask for better service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bravia 8 oled

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been 3 weeks Great picture, would recommend Sony tv have had great experiences with the Bravia series.

    I would recommend this to a friend
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