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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 801 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 801 reviews
  • Rated 5 out of 5 stars

    In Home Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our two installers were excellent. Thank you for sending them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    show up on time, had the right parts, very polite,e nice install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy with Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the TV installed by Best Buy was a good decision. Have always purchased from Best Buy. They take care of everything !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two that installed tv knew exact what was needed and were on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your staff did a wonderful job of taking our old television. We appreciate this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specifically bought a new tv from Best buy because we needed to get rid of the old 75" tv. Best service add on ever! There is no where to dispose of large old tv's where we live, so this service is very valuable to us. Guys were in with our new tv and out with our old one within 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and informative during the install and removal process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very timely and courteous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a call ahead on arrival time and the haulaway went quick and smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were knowledgable, courteous and proficient. Unpacked the TV and cleaned up all materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were amazing!!!! They helped me so much and explained everything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home Work :)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I got the opportunity to use their in-Home Service and they came in took the TV off the wall and put New TV up in a Heart beat. Did a great job no fuss no muss, really Thanks Guys y'all did a Good job...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD,AND TV SERVICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY ARE VERY PROFESSIONAL PEOPLE ,AND THEY ARE GREAT SERVICE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great worth the money paid to have old TV hauled away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The crew called ahead when they were on the way (and also watched the progress on line). They were on time, pleasant, and quick. Couldn't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG delivery and install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was prompt, organized, and clean. Excellent customer service by delivery and install personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV pickup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removed old Television

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite and respectful they were on time and no mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haul away service was fast and efficient. The person was very friendly and cleaned up perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No old tv worries.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were very helpful, kind and it didn't take very long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hauling the old TV is very convenient and makes your life so easy. Best service ever!

    I would recommend this to a friend