Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1682 reviews

Rating Filter

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,682 reviews
  • Rated 5 out of 5 stars

    Gotta love those geeks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squard from BestBuy were wonderful. Installed my flat screen tv on the wall. Everything was done professionally and they made sure everything worked properly with the remote and other components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a sound bar that was really difficult to hang because you needed a template, which I had lost. It took the Geek Squad installer a bit to figure it out, but he did so way quicker than I would have. Glad I got this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians did an amazing job mounting our tv to the wall. They were quick, friendly, and professional. I always use this service when mounting a tv and sound system in my home! Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond satisfied!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek Squad employee is a true asset Best Buy! He was professional, knowledgeable, prompt, speedy, friendly, and very thorough. I will request him if I ever have need for the Geek Squad services in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick remount of my 65 inch tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up on time after calling a few minutes prior and were nothing but exceptional. took all of 15 minutes. Clean quick job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wall mounting my new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very glad that I had sought geek squad's services for wall mounting my new TV as when they arrived they immediately got to work and were done with wall mounting the TV when I came back 15 minutes later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt and did an excellent job. These guys know what they are doing. They were efficient and explained everything to us. Definitely would recommend them doing your installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had Geek Squad out to mount a new tv. They did a great job! It was up in no time and they took all the big boxes and packing material with them. I would definitely recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were funny, professional and fast! They quickly got things unpacked and installed even though I didn't buy the wall mount from Best Buy. I'm so happy I used this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is great!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad agents who installed my TV really knew what they were doing. It only took an hour and a half. They did an excellent job and cleaned up after themselves. I would definitely recommend them!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BREAKAGE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DURING THE INSTALLATION, THE SUPERIOR WAS INSTALLING THE NEWLY PURCHASED 75” THROUGH BRICK AND MORTOR ALONE. WITH THIS BEING SAID THE GENTLEMEN WORKING UNDER HIS SELF DID THE INSTALLATION IN MY MASTER ROOM, WHICH WAS THE TV FROM THE LIVING ROOM. IT ONCE COULD; PULL OUT, ROTATE, MOVE SIDES ALL THE GOOD STUFF. NOW WE CANT EVEN TOUCH IT FOR FEAR THE TV WILL FALL OFF THE BRACET OR THE BRACET FALL OUT OF THE WALL ALL TOGETHER. THE REASON WE DID NOT MENTION THIS TO Best Buy? WHEN WE FIRST BOUGHT THE HOUSE 2016 AND GO THE FIRST TV INSTALLED THEY BROKE THE HDMI CORD INSIDE OF MY FIREPLACE AND ALL THAT WAS DONE WAS A WIRELESS HDMI THAT DOES NOT EVEN WORK! SO I CANT SAY THAT I WOULDN'T RECOMMEND THIS SERVICE OR WOULD ONLY DUE TO THE SUPERIOR INSTALLER IS AWESOME.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for the review. It sounds like part of the installation may not have met your expectations and I’m very sorry to hear that! For assistance with this, please give us a call at 1-800-433-5778 and we’ll be happy to see what can be done.

  • Rated 5 out of 5 stars

    Highly Recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I have used Geek Squad for TV Installation and Setup. They were professional, efficient and cleaned up after themselves. I highly recommend using them for you TV technology needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called to update me on eta. Assessed the install. Provided me options and recommendations. Took the box for me to dispose. Helped me moved my other tv to a different location. Couldn't ask for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very professional and quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV really fast and they cleaned up after themselves and explain everything that I had to do to maintain my TV clean and running perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek squad in the past and this time is no different they always do a great job very courteous and thorough would definitely recommend it they answered all my questions and then some very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent,

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my tv were very professional, friendly and knowledgeable about the mounting and the TV I had purchased. Excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team did an awesome job in the install of our large television. Placement was perfect and such great care was taken with the television and the rest of the area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed & mounted the tv above the fireplace in our new home. When the tech saw it may be a little much for him alone, he called for help instead of chancing it. They were great at explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were considering to use the same mounting that the previous owners had. Good thing we didn't. One of the brackets was not actually mounted to a stud. Geek squad saved us from having the tv from falling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was mounted professionally and perfectly. I wasn’t sure about having a tv over the fireplace but he centered it and it works beautifully. Outside tv was mounted just as well!

    I would recommend this to a friend
Sponsored