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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1682 reviews

Rating Filter

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,682 reviews
  • Rated 5 out of 5 stars

    Satisfied with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was quick, professional, and as expected. They consulted with me, mounted the tv, and cleaned up the work area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, easy, nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys who came to install the TV were awesome. Super quick, nice and did a great job. I have a tricky wall as well and they cranked it out in no time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting my two TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful when mounting my new TV and moving my old TV to the bedroom very easy to work with and showed me how to use the remote on my new TV thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    save yourself a bunch of trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys know what their doing. they cleaned up after themselves and made sure everything was positioned as I wanted. Didnt leave dust, boxes or any trash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting a TV of this size is the only way to go. We had Geek Squad install the mount and hook everything up. The mounts are fairly inexpensive and well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent company to mount tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job of mounting my flat screen tv and also took the time to explain all of the features of the mounting bracket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install crew did a great job fishing a cable line behind our fireplace. One cut thru the sheetrock and the other was vacuuming up the dust. Perfect job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick from the geek squad was GREAT he went above and beyond to ensure everything was perfect. Scheduling it was a pain however!! Should make that easier and on-line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what's not to like? they are competitively priced to any local installer but are so much more professional and accurate in their work. highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this service after buying TV.....glad I did....the guys were great ....installed in 30 minutes ...very professional ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on difficult mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my new TV. This was not an easy mount as the TV was an 85 inch monster, but they got it done and in time for the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad hang our wall mount and install our TV. They were on time, friendly, knowledgeable and cleaned up after themselves. I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have been more pleased with the geek squad. They arrived on time and were great. They got the job done quickly and answered all my questions. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys. Very professional. They worked very quickly and were very neat. Took the packaging and cardboard/garbage when they left. Very respectful of my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New flatscreen delivered and mounted to wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks did super job. Unboxing, removing boxes, installing to wall with cords hidden as requested. Polite, professionally done. All questions answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad personnel mounted my TV to wall and connected to all the appropriate equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and installers. All went very well with excellent communication on when they would arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men from Best Buy removed othr Geek Squad.ur old wall mounted TV and did an excellent job installing our new Smart TV and sound bar. So glad we chose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both tvs I had were mounted just as I wanted them. The Geek Squad members were professional, yet personable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nothing Extraordinary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got Geek Squad TV mount service for my LG OLED 65B6P since the TV mount I initially got (Sanus from Magnolia section) had $200 discount if I get the Geek Squad service, so it paid for itself. And also, that meant I won't have to find a second person to lift the TV very carefully - LG OLEDs are very thin on screen - thinner to almost as thin as iPad air. BestBuy sold this Sanus BXF130-B1 confirming that it will fit my TV and I found on their website (sanus) that it will. Now comes the the day of mounting - Geek Squad guy saw the mount and immediately told me that it won't fit and will extend from the bottom of the TV. He had similar experience with same TV and mount a couple week ago. He then called his manager and found a full motion mount for me (Rocketfish) which then they sold it to me. He said that sales people at BestBuy need to call them before selling such products and that he will let them know not to sell this mount for LG OLED. The Rocketfish mount did fit perfectly. However, the TV as they mounted is not perfectly straight and makes me sad every time I notice it. I was expecting it to be perfectly mounted given they are expert in mounting. It (Rocketfish) doesn't feel as quality mount as Sanus, but that was the only (wait until later in review) option for full motion mount and LG OLED. I wanted to find a good quality Sanus mount that feels sturdy, so I went back to BestBuy, and to my disappointment, no one at BestBuy were able to get hold of GeekSquad TV Mount team! Instead, they gave me the number and asked me to call them my self. Surprised me, did call GeekSquad number but the guy on phone was clueless, he transferred me to another guy and he asked me to go to store. Angry me at this point, asked for manager of the store to come. He was not knowledgable either. Finally, I got frustrated with all of 'em and went to find a mount myself. I did finally find a Sanus mount that would fit my TV - Sanus BLF213-B1. However, now they won't comeback and replace the mount free of charge even though it was their fault not knowing what they are doing - I can find a mount myself, but the "experts" can't - shame. So now I have to live with a mount (Rocketfish) that I don't like and a not-so-straight TV. I would say find someone else to mount it or mount it yourself with help of a friend - it's not really a big deal.

    No, I would not recommend this to a friend
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