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Customer Ratings & Reviews

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Customer reviews

Rating 3.2 out of 5 stars with 51 reviews

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59%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the wireless feature and compatibility of the headset, appreciating the hands-free experience and its ability to connect with various devices. However, concerns are raised regarding the sound quality, with customers describing the audio as unclear, as well as discomfort during use and occasional connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-51 of 51 reviews
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up very easy to use sounds great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's was a little choppy but other that than it was cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and it is so nice not to have to plug a mic into the controller.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Static and connection issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It goes in and out of connection, you have to connect the USB 2-3 times to get it to connect properly, everyone complains of static and tunnel voice. Miss the PS3 Bluetooth headset, it worked flawlessly and didn't require USB. Get it together Sony and make your Bluetooth work right.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of flimsy..i dont think my grandson uses it very much .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Works as advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only option thus far for a wireless ear piece for the PS4. So far it has worked as it was advertised. It does pick up a lot of background noise, but this can be adjusted in the PS4 menu. Easy set up and no problems to report. It could be a bit cheaper, but I won't complain too much since there aren't many other wireless options like this. I wish it was promoted better, the listing has this in the PS3 category and I had no idea this was available for the PS4 until I visited the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works pretty well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses it for his PS4 and says it works well for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Worth maybe $10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all the product looks good and is easy to connect. after that though its pretty disappointing for $40 you're gonna hear your friend in chat but it will sound real tinny and the mic is even worse with a lot of static and extra noise, especially when you're not talking which is annoying for everyone that has to hear you talk. considering this is the only ear piece best buy sells its usuable I guess but if there was another one for sale most likely it would be better than this. I returned mine within a couple uses and now looking online for something that is bearable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Wait for something better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been hopping for someone to make an ear piece mic for PS4 (or that Sony would lift the Bluetooth mic restrictions), and not a full headset. I didn't spend $1.5K for nice 7.2 so that I could use headphones. So I was vary excited when I saw this one for sell. But it's a bad mic. Let me first say, I know a little about wireless devices. I have a wireless bridge setup in my entertainment center using a 5.2GHz wireless N. That is the only thing in the room using wireless other than my PS4 controller. This mic disconnects randomly, won't reconnect, people say that they can't hear me, I sound bad, or has to much static noise, or to much background noise because it has NO noise cancellation, and if you turn you PS4 on without getting you mic to connect, the PS4 will continually say; headset connected, headset disconnected... followed by a chime until you get up and unplug the usb dongle. Do yourself a favor and wait for something else.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    No

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most uncomfortable worst sounding headset I have ever used.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    JUNK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is junk, First thing is the ear piece is hard plastic pokes you right in the back of your ear and is very uncomfortable, the sound is very bad sounds like someone is talking from a very far distance and other people cant hear you very clean, only good thing about it was....oh yea nothing lol don't waste your money on this junk...Wait for Sony to come out with something better

    No, I would not recommend this to a friend
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