Customer Ratings & Reviews

Love the sound and battery life of my shokz open com. I will definitely buy another pair when it comes time to get a new pair.

bought it for the surrounding noise reduction. doesn't work. additionally, impossible to get support - no phone # and no response to email.

I suffer from Meniere's Disease, and I have mild hearing loss in my right ear. The sound that I do receive through my ear canal is what I would describe as sound coming from a "blown speaker". Not great for someone who really enjoys music, but that's life. I have no idea if bone conduction _should_ help someone with my condition, but my perception is that it does in my case. I heard good quality sound. The headset connected via Bluetooth easily with my phone - zero issues. I have not yet tried connecting via NFC. The headset has a lot of great features for listening to audio and controlling your phone's media player. Playing a song, pausing a song, skipping to the next song, etc. is all facilitated via two buttons. In summary: Pros: Light headset with pretty intuitive controls. Great audio quality. Very stable on the head during activity (Peloton, running, etc.). Cons: I have not found any yet

I purchased these for my wife to use for her work from home job. They were too big for her. We returned them and bought something different.

Did not like these, the sound quality of calls was poor and sounded far away for the other person. Item was returned

M\having issues with the mic, people are having a hard time listening to me.

AfterShokz' OpenComm Bone Conduction Stereo Bluetooth Headset- is highly engineered with patented 7th generation bone conduction technology and open-ear design. The OpenComm uses a DSP noise-canceling boom mic and helps provide great situation awareness while you’re at your desk, on the road, or in open air. It charges easily and has a magnetic break connector for the charging cable (USB type). It seems to weigh next to nothing even over extended periods of wear - quite comfortable. Time will tell but it seems quite durable. The controls make sense and the LEDs are functional. if you use it with earplugs it is can be external-noise free. This is one of those items that you wonder how you got along without it.

No good. It has a lot of interference when you are in dual mode.

Call audio is much lower in volume than YouTube or music

Different Experience, entirely! Pros lightweight Good Tx/Rx sound in loud environment (no complaints from receiving end) Pleasant music/movie watching experience in loud environment, where the ambient noise does not affect the listening experience! The side benefit, is if you wear ear plugs, it accentuates the sound and you will end up having to turn down the volume! :) Cons Depending on your face type, mine slender; the bone conduction will slightly irritate/itch the section in front of the ear, where they make contact I wear these at work, loud environment with custom molded in ear musician protective ear plugs and glasses, and don't know if it's a) the ear plugs pushing slightly backward, or the way the Opencomm rest on the top of the ears with my glasses, but they will start to irritate the top ear area... I simply move them around and deal with it... If I wear only glasses they're fine, but with ear plugs an issue, but put up with it because of the needed ear protection and the ability to still take calls/listen to videos ;) b) if I'm not wearing my ear plugs (glasses on/off), I don't notice I'm wearing the headset and forget they're even on, with exception to the in front of ear sensor making contact and slight pressure...

AfterShokz Open Comm is comfortable, unobstrusive, and has great sound quality. I wear reading glasses and they are compatible with this headset. It's a splurge, but it's worth it! I am on the phone most of the day, and until now have used a traditional headset that started to wear on me because everytime I removed it my hair needed restyling, and it can get cumbersome. Additionally, wearing the OpenComm I appreciate the ability to hear what is going on around me because one ear isn't covered. I tried a couple different styles that did not go over the head, but the sound quality was poor. Pamper yourself to a pair.

Sound is fantastic for both speaker and listener. I drove down the highway at 45mph during rush hour talking to my wife and she couldn't tell i had left the office. This is comfortable for all day wear and listening. I purchased because i loved my aeropex but not the mic. This has the whole deal. Fantastic product for talking on the phone while maintaining connection with your surroundings. Only negative is a little struggle connecting with PC and you cant switch between multiple devices. But it does what its intended to when connected to a single device.

As many of you know do, I work remotely, and have a house with two kids and a dog. While they are all well behaved, there can be moments of chaos. Even in those moments, I can hear (and be heard) just fine by whoever is on the other end of my call. I really have been blown away how easy it is to do dishes, laundry, etc. while on a call with a business associate without them knowing. These have allowed me to be super productive, and I love them. Do note that bone-conduction headsets are not meant for stellar music quality. If you are just looking for a headset for music, these are not the unit for you. Otherwise, these are amazing!

Super loud lightweight and dependable. Charges super fast!

Wow! What an amazing improvement! I have significant hearing loss in one ear due to Superior Canal Dehiscence Syndrome - I have a hole through the bone above my superior semicircular canal into the brain cavity that allows sound pressure arriving through the outer/middle ear into the inner ear to escape into the brain cavity, which significantly reduces stimulation inside the cochlea. I tell my friends my brains are falling out, because I have holes in my head. Truth is, it's really the other way around. Sound is escaping into my brain cavity. Physiologically my entire hearing system is fully functional, but losing too much sound to the cranial cavity. No, the sound from the AfterShokz headset isn't as full as the rich sounds and harmonies I could still hear up to about 10 years ago, but it's so much better than what I have been hearing recently through the ear canal, which is almost nothing. It probably has more to do with “bone-head” resonance than the actual sound the AfterShokz is capable of producing. I have been working almost exclusively at home since COVID19 closed offices. Up to now I have used an over the ear - more like on the ear - Bluetooth stereo Rand McNally headset for all phone calls, on-line training, and on-line meetings. I'm on the phone and in tele-meetings 70% of the time. Why the Rand McNally set? It was a $100 Bluetooth headset on markdown at Walmart to $40. I needed a headset I could use with my PC or Cell that made it easy to go back and forth between the two. I find the pressure to the side of the head too painful for 99% of all headsets and stereo headphones, even the $300 to $400+ headsets. I took a chance for $40. The $40 pair, tolerable though somewhat painful, served me well for two years until the molded plastic cracked and finally fell apart. Tape just wasn't enough anymore. Even in stereo and using the advanced sound enhancement settings on my phone, the Rand McNally set was still mostly a single-sided experience. As a professional lyric tenor in my much younger years, just hearing music again in both ears via the AfterShokz headset was indeed an emotional experience. I had to stop singing altogether 10+ years ago, because all I could hear in my head from my voice was "metal" as my hearing slowly deteriorated. I just figured it was old age. Only recently has my hearing deteriorated to the point that it came time to find out why. Until I bought this headset, I thought that all I would hear in my ear was “metal” after spending exorbitant amounts of money for a real hearing aid. I thought the rich tones would be lost to my cranial cavity, so what would be the point of even trying? So what's the verdict? I no longer have the painful pressure to the side of my head and wear reading glasses over the headset with minimal discomfort. I now have a quality, zippered semi-rigid case molded to fit the headset that protects it in my travel backpack. I no longer have a future expectation to tape up cracked, broken rigid plastic – you won’t find any on this headset. I can connect the charging cable without my reading glasses – the magnetic connector repels the headset if you try to put it on backwards. The headset is much smaller and lighter, and a real plus+++++ I can once again drive the 1-1/4 hours to the office listening to the radio without turning the volume up so high the people in the cars next to me can hear it better than I, and still hear everything around me with the exception of the hearing loss. I come through clear on the other end of the connection using my PC or Cell. Even though I can pair the AfterShokz with 2 devices, I do have to disconnect one Bluetooth device to connect to the other. My Rand McNally headset switched automatically, but got confused at times, so I still had to disconnect from one device to use the other. But by far the most valuable to me, is hearing music in both ears once again. If you have hearing loss similar to mine, the AfterShokz headset could really make a difference, but you will need to use the enhanced audio settings on your phone to balance the sound in both ears. It even works with one of the transducers pressed against my forehead, but for now I think using the headset as designed will do quite well.

Love these. Comfortable lightweight. I have the regular for just listening and these for work. I LOVE BOTH. Battery stays charged for a very long time as an added bonus.

awesome piece, won't have anything else, sounds amazing, battery last a long time between charges

Too small for my head. I wear a size 8 or slightly smaller hat and these just barely / snugly reach around between my ears. It slides on fine, but soon begins to pull at the tops of my ears Audio quality is fine, microphone and speaker. There's an uncomfortable 'beep' noise that hits occasionally on iOS between modes which is nearly painful.

I purchased the AfterShokz OpenComm headset for use with my company-provided HP laptop while on MS Teams meetings. Initially the performance of the headset was great and I had no issue with the fact that the buttons on the headset didn’t work with Teams (a known issue noted by others) because, as I was already on my laptop for the meetings, it was easy enough to instead just manage the mute/volume via the Teams window. At some point however, maybe after a few months of use, the headset started performing differently. Upon muting the headset via the Teams window, the headset would say “Mute On” and then give a *very loud* double beep every 5-10 seconds … and unfortunately the volume of this beep could not be adjusted with the volume control in Teams or on the headset. This was no mere annoyance and the workarounds which others have described make it difficult to quickly come off mute to contribute meaningfully during meetings … therefore this has rendered the headset useless to me and I had to return to my old wired headset. I have contacted AfterShokz about this and, although the response varies depending on which Customer Service person I get, it seems that this is a known issue with no clear fix (Their suggestions to reset the headset did not work). I have therefore requested a refund but have not yet been successful in obtaining one. Unfortunately, during the initial period of good performance, I had recommended the headset to a number of my coworkers and this same issue has appeared for them (albeit at different points in time which makes me think it has nothing to do with our corporate IT setup). Conclusion: if you’re looking for a headset to use with MS Teams, don’t buy this one.

Amazing product. I am in sales and do a lot of outbound calls and this product is outstanding in every way. The comfort is unparalleled.